We are hiring a new receptionist at Hay's Wood Retreat
Receptionist – Weekend Role
- Pay: National Minimum Wage
- Hours: 12 hours per week – Saturdays and Sundays, shifts will be within our opening hours 6am–11pm (early and late shifts, rotating). Additional hours will also be available during the year to cover weekday shifts, weekday evenings, bank holidays, or holiday cover for other staff.
About the role -
As our receptionist, you will often be the only staff member on duty, taking full responsibility for our guests and the entire event centre. Hay’s Wood Retreat is primarily a weekend retreat centre, so the successful candidate must be prepared to assist with all types of functions and provide a warm, welcoming experience to our guests.
Key Responsibilities -
- Using our holiday booking system (full training provided)
- Answering phones and checking guests into their accommodation
- Attending to guests’ needs and enquiries
- Serving in our on-site shop
- Responding to and resetting fire and security alarms
- Assisting with accident and emergency situations, including first aid (full training provided)
- Taking payments (full training provided)
- Supporting the media room when needed (training provided)
Skills & Experience -
- Previous receptionist experience is an advantage, but full training will be provided
- Ability to be flexible and work independently and as part of a friendly, established team
- Excellent communication skills – face-to-face, telephone, and email
- Experience in administration and working with systems such as Word and Excel is desirable
- Driving licence is an advantage but not essential
Benefits -
- Free on-site parking
- Staff discount at our on-site shop
- Use of our gym outside working hours (subject to availability)
Please send your CV to/contact - [email protected]
Pay: £10.85-£12.71 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Gym membership
- On-site parking
Work Location: In person
