Overview
We are seeking a dynamic and experienced Restaurant Supervisor to oversee daily operations in the hotel's Coach House Restaurant.
This is for a 32 hour a week contract.
The ideal candidate will possess a strong background in hospitality, with proven leadership skills and a passion for delivering exceptional customer service. This role requires a hands-on approach to managing front-of-house staff and building a close working relationship with the Kitchen, ensuring food safety standards are met, and maintaining high levels of food quality and presentation.
Please be advised, this is a fully operational role, leading from the front.
Responsibilities
- Supervise daily restaurant operations, ensuring smooth service and adherence to company standards.
- Manage and train service staff, fostering a positive team environment.
- Handle customer inquiries and complaints professionally to enhance guest satisfaction.
- Assist in menu delivery, including seasonal specials
- Maintain cleanliness and organisation of dining areas.
Requirements
- Proven experience in a restaurant leadership role or similar supervisory position.
- Excellent team management skills with the ability to motivate staff effectively.
- Prior experience in hospitality or hotel environments is advantageous.
- Familiarity with serving techniques and barista skills is a plus.
- Exceptional communication skills, both verbal and written, to liaise effectively with staff and customers.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for delivering high-quality service and creating memorable dining experiences.
Hourly Rate is discussed at interview stage, dependant on experience.
Job Types: Full-time, Permanent
Pay: £12.71-£13.00 per hour
Work Location: In person
