About Fieldway:
Fieldway provides fire safety and electrical services that help social housing providers, healthcare organisations and other regulated environments maintain safe, compliant and reliable properties across the UK.
Our expertise includes active fire systems, passive fire protection, electrical services, inspection, maintenance, installation and ongoing technical support, helping customers reduce risk, support compliance and protect the people who live, work and receive services within these environments.
As part of the Axis CLC group, Fieldway’s fire safety and electrical expertise is supported by a wider network of operational, commercial and technical resources across the organisation. This connected approach enables coordinated support alongside broader property maintenance, compliance, refurbishment and decarbonisation capabilities where required by customers.
Role Overview:
We are seeking an experienced and confident Contract Co-Ordinator to join our team. You’ll be part of a friendly and busy department, working closely with our Service and Delivery Manager, Engineers, Contract Co-Ordinators and Administrators to ensure the smooth and efficient delivery of our contracts.
This is an office-based role, so please only apply if you can easily get to our Huyton office on time each day.
This role is Mon – Fri, 37.5 hours per week, 8:30am - 4:30pm with a 30 minute lunch. You may be requested to work 8am - 4pm or 9am - 5pm in line with business/team needs occasionally.
Hours are agreed by your line manager.
What We Offer:
- 22 days holiday plus bank holidays
- Christmas shut down (3 days holiday to be reserved for this)
- 1-day additional paid leave for your birthday
- Holidays increasing with service (23 days after 12 months service, 24 days after 2 years)
- Option to purchase up to 4 days additional leave each April (following 12 months service)
- Support & funding through qualifications (if required for role)
- Progression and development opportunities
- Employee referral bonus scheme
- BUPA employee mental health support scheme
- Company pension (3% employer contribution, minimum 5% employee contribution or opt out)
- Company events
- Free on-site office parking
Role Responsibilities:
- Co-ordinate the successful delivery of contracts, ensuring deadlines and client requirements are met
- Act as a key point of contact for clients, residents, operatives and subcontractors Allocate and schedule work for engineers in line with programmes of work
- Book and confirm appointments with residents or TLO's for planned works
- Raise purchase orders
- Monitor and update contract tracking spreadsheets and client folders
- Review, rename and send completed certificates/jobs to clients
- Manage incoming calls/emails in a professional and timely manner and divert accordingly
- General administrative tasks completed to a high standard
- Take ownership of client requests and queries, ensuring swift resolution
- Contribute to process improvements and efficiency within the contracts team
What We’re Looking For:
- Proven experience in a contract co-ordination, scheduling, or administrative role Understanding and experience in a contracting environment (fire safety, construction, or housing sector) is advantageous
- Strong organisational and multitasking skills with the ability to prioritise workload effectively
- Excellent communication and interpersonal skills, both verbal and written
- Confident and professional telephone manner with strong customer service focus
- Good IT skills, including experience with Microsoft Office, spreadsheets and databases
- Ambitious and motivated, with the drive to develop and progress as the company grows
- Excellent written and verbal communication skills
- Strong customer service skills
Job Type: Full-time
Application question(s):
- Please share your email address below:
Work Location: In person
