We are looking for a dynamic Staff Manager to help lead our operations function and provide the very best experiences for our customers and colleagues.
If you’re a manager looking for a new challenge, or an experienced supervisor looking to move into a more senior, full time, role then this opportunity to join the team at our Wigan garage it could be for you.
What we’re looking for:
- Fantastic leader of people with a coaching and mentoring style
- Champion of excellent operational performance and high standards
- Safety-focused approach
- Willingness to step up (for example, deputise for the Operations Manager when required)
- This is a unique chance to work in a fast-paced environment at a time of exciting change in the Merseyside bus market with franchising just around the corner.
Knowledge and Experience Requirements:
- Proven experience at supervisory or management level within an operational environment, ideally within a unionised setting
- Experience supporting change initiatives, service mobilisation, or performance improvement activity across teams or sites
- Strong communication and relationship-building skills, with the ability to engage and influence colleagues at all levels
- Demonstrated ability to deliver sustained high performance and drive continuous improvement
- Good working knowledge of relevant legislation, performance indicators, company procedures, and workforce agreements
- Confident using Microsoft Office and operational systems to produce clear reports, analyse data, and communicate effectively
- Experience building and maintaining positive relationships with key internal and external stakeholders, including trade union representatives
What we can offer you:
- Hapi, our employee benefit scheme – hundreds of offers on high street and leisure brands
- Cycle to work scheme
- Able Futures, our employee assistance program
- Free travel on most Greater Manchester bus operators and Go Ahead Group buses across the country (excluding London) for you and your family
- 25 days holidays (plus bank holidays)
- Automatic enrolment in the company’s pension scheme
How to apply:
Please email your CV and cover letter to [email protected]
Closing Date:
Friday 31st July 2026
Go North West values diversity and promotes equality. We welcome applications from all sections of the community.
At GNW we are a Disability Confident employer and are committed to providing reasonable adjustments throughout the recruitment process. If you need any adjustments regarding the recruitment process, please let us know so we can arrange for these to be in place for the assessment day if possible.
