Date posted: 18 August 2026
Pay: £13.00 per hour
Job Description:
Location: Office-based (Colchester CO1 1JJ)
Job Type: Full-time
Pay: £13.00 per hour
Job Summary
We are looking for a confident, organised, and results-driven Legal Executive to join our growing Credit Control and Debt Recovery team.
The successful candidate will be responsible for recovering outstanding debts, communicating professionally with clients and debtors, preparing legal correspondence, negotiating payment arrangements, and maintaining accurate case records.
This is an excellent opportunity for someone with previous experience in debt recovery, credit control, collections, legal administration, or a similar role who is confident handling challenging conversations and enjoys achieving positive results.
Key Responsibilities
- Recover overdue debts through telephone calls, emails, SMS, and written correspondence.
- Make regular contact with clients and debtors to progress outstanding accounts.
- Prepare and issue Letters Before Action and other formal legal correspondence.
- Negotiate payment plans, settlement figures, and repayment arrangements.
- Monitor outstanding accounts and take appropriate action to maximise recoveries.
- Maintain accurate and up-to-date case records and documentation.
- Record all communications, payments, agreements, and case updates accurately.
- Follow internal debt recovery procedures and relevant legal requirements.
- Liaise with clients regarding outstanding balances and recovery progress.
- Work closely with the Credit Control team to achieve recovery targets.
- Escalate matters where appropriate and ensure cases are progressed efficiently.
- Assist with general legal administration and debt recovery tasks as required.
- Identify opportunities to improve debt recovery processes and procedures.
Skills & Experience
- Previous experience in debt recovery, credit control, collections, legal administration, or a similar role.
- Excellent written and verbal communication skills.
- Confident communicating with clients and debtors by telephone and in writing.
- Strong negotiation and problem-solving skills.
- Ability to handle challenging conversations professionally and confidently.
- Strong organisational and time-management skills.
- Excellent attention to detail and accurate record keeping.
- Ability to work independently and manage multiple cases and priorities.
- Target-driven with a proactive approach to achieving results.
- Good working knowledge of Microsoft Office, particularly Excel and spreadsheets.
- Experience using case management, CRM, or office systems is desirable.
Essential Requirements
- Previous experience in credit control, debt recovery, collections, legal administration, or a related field.
- Excellent spoken and written English.
- Strong IT and Microsoft Office skills.
- Good understanding of professional client communication and debt recovery processes.
- Ability to work confidently in an office-based environment.
- Right to work in the UK.
- Ability to reliably commute to or relocate to Colchester CO1 1JJ.
- Strong attention to detail and ability to maintain accurate case records.
Pay: £13.00 per hour
Application question(s):
- Do you have previous experience in debt recovery, credit control, collections, or legal administration?
- How many years of experience do you have handling outstanding debts or overdue accounts?
- Do you have experience preparing formal debt recovery correspondence or Letters Before Action?
Experience:
- Legal case management: 1 year (required)
Work Location: In person
