Only internal employees of Conwy County Borough Council can apply for this vacancy.
Work base: Coed Pella
Are you an experienced revenues professional looking for your next challenge?
Do you have the confidence to make sound decisions, interpret complex legislation and support colleagues to deliver excellent customer service? If so, we have an exciting opportunity within our Revenues and Benefits Assessment Service.
We're looking for a motivated and knowledgeable individual to join our Council Tax and Enforcement Team as a Senior Revenues Officer. This is a key role that supports the Council Tax Team Leader in the day-to-day operation of the service, helping to ensure the efficient administration, billing, collection and recovery of Council Tax while delivering positive outcomes for residents and the Council.
What's the opportunity?
This role offers the chance to:
- Take a lead role in managing complex Council Tax and enforcement cases.
- Develop expertise in legislation and its practical application.
- Support and mentor colleagues, sharing knowledge and developing team capability.
- Represent the Authority at Court hearings and Valuation Tribunals.
- Contribute to service improvements, performance management and strategic discussions.
- Deputise for the Council Tax Team Leader when required.
Why apply?
This is an excellent opportunity for someone looking to broaden their experience, develop leadership skills and play a key role in delivering an effective and customer-focused Council Tax and Enforcement service. You'll be joining a supportive team where your expertise, ideas and contribution will make a real difference.
For an informal discussion about the role, please get in touch.
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Jason Parker, Council Tax Team Leader ( [email protected] / 01492576428)
Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.
Mae’r ffurflen hon ar gael yn Gymraeg hefyd.
