About us
At Audley Travel, we turn careers into adventures. We're dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team.
Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well-being and growth. If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together.
Discover the Audley Way here!
The role
As the Ticketing Administrator you will carry out the necessary checks on bookings, you will ensure that information is correct in our in-house booking system and correctly reflected in our flight booking system.
Key responsibilities include:
- Working ahead of client departure to ensure that client bookings for our US and UK clients have the necessary requirements for Final Flight Check and Ticket issuing work to be completed.
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Liaise with our sales teams to ensure that each file has payment, authorisation, waivers and has been invoiced in good time ahead of further departure work.
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Ensure that flight bookings are correctly entered into our in-house reservation system
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Cross check names are correct between bookings in reservation system and our flight system.
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Perform Final Flight Checks for US and UK bookings, cross checking and inputting details in our in-house reservation system
- Support the Ticketing team with requests
About you
You will demonstrate the ability to effectively plan and prioritise your workload, ensuring deadlines are consistently met. With excellent attention to detail, you will produce work of a high standard while maintaining accuracy and efficiency.
Additional experience required:
- Highly organised with excellent attention to detail
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Keen to learn and be receptive to continued on-the-job training
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Good verbal and written communication skills
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Flexible and willing to turn hand to any reasonable task
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A strong team player who is comfortable working independently but also share ideas and adopt best practices
Why Audley
We are committed to our employees’ quality of life and value the importance of flexibility by offering hybrid working where you can split your time between one of our wonderful offices and remotely from home or elsewhere in the UK. We ask that employees are office-based for a minimum of 3 days per week.
There’s more:
- Holiday - 25 days rising to 30 days with length of service
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A day off for your birthday
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A day off for volunteering to support a charity, local support group or community work of your choice
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Access to Healthshield health cash plan - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
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Enhanced family leave
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Enhanced pension scheme
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Life insurance
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Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
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Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
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Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
If you’re interested in this opportunity, we’d love to hear from you. Click apply and start your journey with us at Audley Travel!
We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment
