We are looking for an organised, proactive and motivated individual to join our Community Diabetes Specialist Service, supporting patients across the Inner London Boroughs of Hammersmith & Fulham, Kensington & Chelsea and Westminster.
As a key member of our administrative team, you will provide comprehensive, high-quality support to ensure the smooth and efficient running of the service. You will assist in coordinating the team's workload, managing diaries, booking clinics, processing new referrals, maintaining waiting lists and communicating appointment information to patients and carers.
The successful candidate will be confident in working independently, using their initiative to manage day-to-day queries and prioritise tasks, including screening and responding to written and verbal correspondence. You will also contribute to the effective day-to-day running of the office, support temporary staff and provide cover for administrative colleagues during periods of annual leave or short-term sickness where possible.
This is a part-time position requiring attendance on Thursdays and Fridays only.
Provide high-quality administrative support to the Community Diabetes Specialist Service, ensuring the efficient day-to-day operation of the team.
Assist in coordinating team workloads, managing diaries and organising clinics across the service.
Process new referrals, maintain and update waiting lists and communicate appointment-related information clearly and sensitively to patients and carers.
Act on your own initiative to manage routine issues and effectively screen and respond to both written and verbal correspondence.
Support the induction and day-to-day supervision of temporary staff and contribute to maintaining an organised and effective office environment.
Provide administrative cover for colleagues during periods of annual leave or short-term sickness where possible.
Work collaboratively as part of a friendly and supportive Diabetes Team, demonstrating excellent interpersonal skills and a commitment to delivering a high-quality service centred on the needs of our patients.
Participate in training and development opportunities to enhance your skills, knowledge and understanding of the role. Previous experience is desirable; however, full training and ongoing support will be provided.
We offer a welcoming, inclusive and supportive working environment where service users are at the heart of everything we do. We are committed to helping our staff develop and would love to hear from you if you feel this opportunity is the right fit for you.
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Successful applicants will be required to demonstrate alignment with the Trust’s values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification
