Cumbria
Job Summary
Caring, Aspiring, Professional, Sustainable
JOB VACANCY:
Patient Flow Coordinator
Salary £29,660
36 Hrs per week
We’re looking for an organised and compassionate Patient Flow Coordinator to help ensure a smooth and supportive journey for patients and their families.
In this key role, you will coordinate the patient pathway from the point of referral, working closely with families, doctors, ward teams and the discharge coordinators to ensure clear communication and seamless transitions throughout care.
Key Responsibilities
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Coordinate the patient journey from point of referral
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Communicate effectively with patients, families and multidisciplinary teams
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Maintain and track patient information using EMIS and Excel
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Support efficient admissions, transfers and discharges
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Ensure every patient and family experience is as smooth and supportive as possible
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Uphold and reflect the values of the hospice in all interactions
What We’re Looking For
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Excellent communication and organisational skills
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IT literate, with experience using systems such as EMIS and Excel
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Ability to manage multiple priorities
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A compassionate, patient-centred approach
Hours
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Mon- Saturday 7:00- 15:00 or 08:00- 16:00 as suits
Make a difference by helping every patient’s journey run smoothly, with dignity and care.
About the role
St Marys Hospice is a wonderful place to work. St Marys Hospice has a dedicated team of over 100 staff and over 300 volunteers. Working and volunteering for us could be one of the most fulfilling roles you will have, by being part of a great team and making a difference every day. Our dedicated staff help give our community the very highest standard of care.
At St. Marys Hospice we pride ourselves on our compassionate and dedicated staff who constantly go above and beyond for our patients their families and visitors.
We invest in our staff to ensure that we are compassionate, caring and professional. We value our staff and recognise their achievements.
About you
St. Marys Hospice is a charity, providing specialist palliative, supportive and care at the end of life for people living with advancing illness, and their families. We have two main bases: the hospice building in Ulverston and the St Marys Living Well Centre in Barrow in Furness. We also provide care in the home setting and provide therapy groups within the local community.
Hospice services include a 6-8 bedded In-Patient Unit, Hospice at Home Service, Family & Bereavement Support Service and Living Well Therapies.
We are also a regional educational hub for palliative and end of life care education and part of the NW Coast Learning Collaborative. We deliver a range of education to internal staff and to the wider health and social care workforce.
About us
