Redwings Lodge is a small group of hotels in the Home Counties and Midlands. Redwings Lodge Baldock is a 40 room hotel.
We are looking for a competent receptionist to cover Friday 11pm - 7am, & Sunday 3pm -11pm
The shifts for the hotel cover 24/7 and flexibility is key
07.00-15.00, 15.00-23.00, 23.00-07.00
The successful applicant will have a flair for customer service with a 'can-do' attitude and a happy disposition.
Previous experience in a customer facing role would be an advantage.
Duties of this position will include -
- Check-in and check-out guests
- Sell the hotel facilities
- Deal with problems and complaints fairly and speedily
- Pass damage or failure reports to management
- Cash handling
- Maintain reception records and paperwork in a tidy and prompt manner
The successful candidate will be personable with customer service experience, be friendly and helpful, be numerate and literate with good computer skills, have a good telephone manner and possess the desire to help our customers within a company structure.
Due to the location of the hotel you will need to have full access to transport
Job Types: Part-time, Permanent
Pay: Up to £12.74 per hour
Work Location: In person
