About Manière De Voir
Manière De Voir is a premium multi-gender fashion brand, known for directional design and a fast-moving, digitally-led approach to retail. We supply customers directly (D2C) and support a growing network of retail stores internationally. Our warehouse and distribution operation is central to delivering a seamless experience for every customer and every store.
Role Purpose
The Warehouse Manager is responsible for the day-to-day running of MDV's distribution centre, ensuring the accurate, efficient, and timely fulfilment of D2C customer orders and retail store replenishment. Leading a team of approximately 15 across two shifts, the role holder will drive operational performance, maintain the highest standards of stock accuracy and health & safety, and build a high-performing, engaged warehouse team capable of supporting MDV's continued growth.
Key Responsibilities
- Lead, manage and develop a warehouse team of approximately 15 across two shifts, including shift planning, rota management and shift handovers.
- Oversee day-to-day warehouse operations, including goods-in, put-away, picking, packing and dispatch for both D2C online orders and retail store deliveries.
- Set and monitor daily/weekly productivity, accuracy and dispatch targets, ensuring service levels are met for both e-commerce and store replenishment channels.
- Manage stock accuracy through regular cycle counts and stock takes, investigating and resolving discrepancies.
- Ensure the warehouse management system (WMS) and stock records are maintained accurately and kept up to date.
- Drive continuous improvement in warehouse layout, processes and workflows to increase efficiency and reduce cost-to-serve.
- Own health & safety compliance across the site, including risk assessments, equipment checks, and staff training.
- Manage relationships with courier and logistics partners to ensure timely, cost-effective dispatch and delivery.
- Recruit, induct, train and performance-manage warehouse staff, working closely with People Operations on employee relations matters.
- Plan resourcing and capacity ahead of peak trading periods (e.g. sales events, seasonal launches) to ensure the operation can flex to demand.
- Report on key operational KPIs (accuracy, productivity, cost per unit, on-time dispatch) to senior leadership.
- Manage warehouse budgets, including labour costs, consumables and equipment.
- Ensure compliance with all relevant employment, health & safety, and manual handling legislation.
What We're Looking For
- Proven experience as a Warehouse Manager, Distribution Centre Manager, or similar operational leadership role, ideally within fashion, retail, or e-commerce.
- Experience managing multi-shift teams of a similar size (10+ direct/indirect reports).
- Strong working knowledge of warehouse management systems (WMS) and stock control processes.
- Experience supporting both D2C/e-commerce fulfilment and retail store replenishment is highly desirable.
- Solid understanding of health & safety requirements in a warehouse environment (e.g. IOSH/NEBOSH qualification desirable).
- Strong people management skills, with experience of recruitment, performance management and staff development.
- Excellent organisational skills with the ability to manage competing priorities during peak periods.
- Confident using Excel and warehouse/stock systems to track performance and report on KPIs.
- A hands-on, solutions-focused leadership style with a genuine interest in fashion/retail.
What We Offer
- Competitive salary, dependent on experience.
- Generous staff discount across the Manière De Voir range.
- The opportunity to shape and grow a fast-paced operations team within an ambitious, fast-growing fashion brand.
- A collaborative, down-to-earth culture where initiative and ownership are genuinely valued.
Pay: From £35,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
