Location: Kendal
Contract Type: Permanent
About this opportunity
The Facilities Lead role is primarily based in Kendal and will support the wider Facilities Management Team across Barrow and Penrith as required.
Reporting to the Facilities Manager, and supported by the wider FM team you will play a key role in ensuring the efficient and effective delivery of facilities services across Kendal Town Hall and South Lakeland House with your team to assist you.
You will help create and maintain a workplace environment that reflects best practice, supports continuous improvement, and delivers an excellent experience for colleagues, visitors, customers, and stakeholders.
Working closely with the Building Maintenance and Corporate Health & Safety teams, you will support the management of facilities-related matters across multiple sites. This includes ensuring planned and reactive maintenance is carried out effectively, monitoring building compliance, and helping to maintain safe, welcoming, and fully operational workplaces. You will also ensure that health and safety information is displayed appropriately and that statutory requirements are met.
The successful candidate will be customer-focused, proactive, and highly organised, with experience of working with a wide range of stakeholders. Excellent communication and people management skills are essential, along with the ability to build positive relationships, manage competing priorities, and confidently address challenging situations. You will be expected to lead and support colleagues, delegate tasks where appropriate, and contribute positively to team performance and development.
Who we are looking for…
No two days are the same in this varied and rewarding role. Your responsibilities may include:
- Managing internal and external room bookings and coordinating requirements with a diverse range of stakeholders.
- Responding to enquiries received through multiple shared mailboxes and providing excellent customer service to building users.
- Supporting the delivery of services across the county by working collaboratively with internal teams.
- Liaising with contractors and ensuring works are completed safely, efficiently, and in accordance with agreed procedures.
- Supporting meeting and event requirements, including room set-up and hospitality arrangements.
- Monitoring and maintaining building compliance requirements across multiple sites.
- Contributing to facilities management projects and continuous improvement initiatives.
- Identifying opportunities to enhance operational efficiency and improve the customer experience.
This is a diverse role with a broad range of responsibilities, offering the opportunity to make a genuine impact on the workplace environment and the services provided. While the role can be challenging at times, it is equally rewarding, providing the chance to implement positive change and help shape the future of Facilities Management across the organisation.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments:
- Post Specification
- Role Profile
Application and Interview information
Closing date: 05/08/2026
Interview date: 13/08/2026
We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.
If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [email protected].
Safer Recruitment & DBS
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.
