About Us
We are a well-established Fire and Security Installation company providing the installation, maintenance and servicing of fire alarms, intruder alarms, CCTV, access control and related security systems. We are looking for a motivated and organised Apprentice Office Administrator to join our team and develop valuable business administration skills within a busy and supportive office environment.
Job Summary
This apprenticeship offers an excellent opportunity to gain practical office administration experience while working towards a recognised qualification. The successful candidate will play a key role in supporting the day-to-day running of the office, assisting engineers, suppliers and management to ensure operations run smoothly.
Key Responsibilities
- Answer incoming telephone calls professionally and direct enquiries to the appropriate person.
- Welcome and assist visitors attending the office.
- Manage incoming and outgoing post and deliveries.
- Receive, check and record parcels and deliveries.
- Maintain accurate office records and filing systems.
- Provide general administrative support to management and office staff.
- Monitor engineers' daily start and finish times.
- Allocate and issue stock and equipment to engineers.
- Check out materials and equipment from stock to engineer van stock.
- Assist with scheduling and operational administration as required.
- Support engineers by ordering equipment and materials as instructed.
- Maintain accurate stock records and inventory levels.
- Order materials, tools and equipment from suppliers.
- Liaise with suppliers regarding delivery schedules and lead times.
- Arrange returns of faulty or surplus equipment to suppliers.
- Assist with regular stock checks and stock management processes.
- Order and issue company uniforms and PPE to staff.
- Liaise with hire companies to arrange equipment hire, delivery and collection from customer sites.
- Monitor calibration schedules for electrical testing equipment and ensure records remain up to date.
- Assist with monitoring company vehicle requirements, including tyre replacement, servicing schedules and general vehicle equipment.
- Update and maintain company records using office software and management systems.
Experience of DEXT, Uptick and Xero would be advantageous but is not essential, as training will be provided
Experience
- Good communication skills, both written and verbal.
- Professional and friendly telephone manner.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Good IT skills, including Microsoft Office applications.
- Reliable, punctual and willing to learn.
- Positive attitude and strong work ethic.
Pay: From £15,600.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
