**Job Overview:**
We are seeking a professional, friendly and reliable Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors and provide administrative support across the organisation.
A permanent contract will be offered following a successful 3 month probation period. Holiday cover may also be required and this will be discussed at interview.
* Immediate start preferred
Our surgery opening hours are 8am to 6pm, Monday to Friday.
* 16 hours per week - working pattern to be discussed
**Duties:**
- Greet and welcome patients promptly and efficiently.
- Answer, screen, and forward incoming phone calls promptly in a friendly, discreet and professional manner.
- Provide basic and accurate information in-person and via phone/email
- Dealing with prescription requests via telephone/online and in person.
- Receive, sort, and distribute daily mail/deliveries/stock.
- Perform other clerical receptionist duties such as filing, photocopying, scanning etc
**Requirements:**
- Ability to work within a fast paced environment.
- To understand the importance of patient confidentiality
- Display strong attention to detail
- Fast learner and the ability to pick tasks up promptly is essential
- Excellent phone etiquette skills with the ability to handle multiple lines and process calls promptly.
- Good knowledge of basic clerical procedures
- Familiarity with office machines (e.g. printer, scanner)
- Ability to work under pressure
- Ability to use initiative and to work well alone and alongside colleagues
- Ability to multi-task
- Ability to computerise information accurately
- Strong organisational skills to maintain a tidy reception area
- Previous experience in administrative or related roles is a plus, as is previous experience of working within a medical setting. Knowledge of medical terminology would be an advantage although not essential as training will be provided.
- Experience of Vision and Docman an advantage but not essential as training will be provided.
This Receptionist position offers an opportunity to be part of a dynamic team in a professional environment. If you are a hard working, friendly individual with the ability to meet the requirements and are looking to showcase your organisational and communication skills, we encourage you to apply.
Further information can be obtained by contacting the Practice on 01387 259944, or e-mailing [email protected]
Please apply via Indeed or by CV including the names of 2 referees
Lochthorn Medical Centre, Edinburgh Road, Heathhall, Dumfries, DG1 1TR
or via email
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
- Company pension
- On-site parking
Education:
- GCSE or equivalent (preferred)
Work Location: In person
