Opportunity information
Salary £20800 per year
Duration 13 months
Advert closing date 04/09/2026
Description
Seca UK is looking for a motivated and organised Business Administration Apprentice to join our Sales team. This is an excellent opportunity for someone looking to start a career in business administration while gaining hands-on experience in a fast-paced commercial environment.
Working closely with the Sales Team and Account Managers, you will provide administrative support, manage customer enquiries, maintain CRM records, and help ensure excellent customer service throughout the sales process.
Key Responsibilities
- Respond to inbound customer enquiries from across the UK.
- Prepare quotations for smaller enquiries (typically under £1,000) and accurately log all opportunities within HubSpot CRM.
- Track quotations and follow up with customers to maximise conversion opportunities.
- Maintain accurate customer records within HubSpot and ensure all data is kept up to date.
- Manage and update Route to Market and Service Contract databases.
- Provide day-to-day administrative support to the Sales team.
- Support Account Managers by scheduling and coordinating regular online meetings with existing customers.
- Assist with preparing sales documentation, reports and customer communications.
- Ensure customer information is accurate, organised and compliant with company procedures.
- Work collaboratively with colleagues across the business to support sales activities and deliver excellent customer service.
Skills and Qualities
We are looking for someone who is:
- Well organised with excellent attention to detail.
- A confident communicator, both verbally and in writing.
- Friendly, professional and customer-focused.
- Able to prioritise tasks and manage their time effectively.
- Willing to learn and develop new skills.
- Comfortable using Microsoft Office applications (Word, Excel and Outlook).
- Interested in developing experience with CRM systems such as HubSpot (training will be provided).
What You'll Gain
- A nationally recognised Business Administration apprenticeship qualification.
- Practical experience within a successful sales environment.
- Full training and ongoing support from experienced colleagues.
- Exposure to customer service, sales administration and CRM management.
- Opportunities to develop valuable commercial and administrative skills for a long-term career.
Entry requirements
Maths & English GCSE (Grade 4-9)
Training to be provided
Business Admin Level 3
Things to consider
Starting salary - £10/hour
Skills required
Array
Future prospects
Business Admin Level 3
Hours per week 40
Working week Monday - Friday
Apprenticeship standard Business administrator (Level 3)
Birmingham, West Midlands, United Kingdom, B5 5QB
