Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our organisation. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management within Hospitality or Holiday parks environments. This role offers an exciting opportunity to drive strategic initiatives, manage teams effectively, and ensure the smooth functioning of all departments. . The successful applicant will be responsible for maintaining high standards of organisational efficiency, customer satisfaction, and staff development.
Responsibilities
- Provide strategic leadership and direction to all departments, ensuring alignment with organisational goals.
- Manage daily operations, including sales, and administrative functions.
- Supervise and motivate team members, fostering a positive work environment that encourages professional growth.
- Oversee staffing requirements, recruitment, training programmes, and performance appraisals.
- Develop and implement sales strategies to meet revenue targets while maintaining excellent customer service standards.
- Maintain effective communication with staff at all levels through clear etiquette and organisational skills.
- Monitor financial performance, prepare reports, and manage budgets efficiently.
- Ensure compliance with health and safety regulations across all operations.
- Cultivate strong relationships with clients, suppliers, and stakeholders to support organisational growth.
Qualifications
- Proven management experience within hospitality sectors; supervising teams is essential.
- Strong leadership skills with the ability to motivate and develop staff effectively.
- Excellent organisational skills with a keen eye for detail in merchandising and administrative tasks.
- Exceptional communication skills; bilingual or multilingual abilities are highly advantageous.
- Demonstrated experience in sales management, team management, and retail operations.
- Effective time management skills to prioritise tasks in a fast-paced environment.
- Previous experience in customer service excellence, and etiquette is desirable. This position offers a rewarding opportunity for a motivated leader eager to make a significant impact within our organisation through strategic management and team development.
- Salary to be discussed at interview stage
Benefits:
- Free parking
- On-site parking
Work Location: In person
