Location York
Salary £30,000 - £34,000 OTE
Contract Full time, Permanent
Category Customer Service
Ray Chapman Motors Volvo York
Full-time — 42.5 hours per week
£30,000–£34,000 OTE
We are looking for a professional, customer-focused Service Advisor to join our York dealership.
You will be the first point of contact for customers booking vehicles in for servicing, MOTs and repairs. Responsibilities include:
Welcoming customers and managing bookings
At least 1 year experience within a service advisor/customer service role
Keeping customers updated on their vehicle’s progress
Liaising with the workshop team
Organising courtesy cars
Explaining completed work and invoices
Promoting service plans and accessories
Delivering outstanding customer service
You will have excellent communication, organisational and computer skills, along with a smart and professional manner. Experience as a Service Advisor or with Pinnacle DMS would be advantageous, but full training can be provided.
Applicants must hold a valid UK manual driving licence and live within commuting distance of the dealership.
Hours: Monday to Friday, plus one Saturday morning in four.
Apply today with your CV.
Job Types: Full-time, Permanent
Pay: £30,000.00-£34,000.00 per year
Benefits:
Experience:
Licence/Certification:
Work Location: In person
