Osborne Clarke is looking for a Business Analyst to join our Change & Transformation team in Bristol or London. This is an opportunity to play a visible role in shaping and delivering meaningful change across an international law firm that recognises the value Business Analysis brings to successful outcomes.
As part of a maturing BA Practice, you will drive and support analysis activity across various projects helping the business understand problems, shape options, define outcomes and make confident decisions. The role will support change that improves how we work, how we serve our clients and how we continue to evolve as a firm.
This is a permanent position offering hybrid working.
The role
The Business Analyst will support the delivery of change initiatives by working with stakeholders to understand business needs, analyse requirements and support the development of solutions. The role will involve working across a range of projects and programmes, helping to ensure that business requirements are clearly defined, understood and delivered.
Key responsibilities include:
- Lead the identification, analysis and documentation of business problems, opportunities and user needs, ensuring these are clearly linked to agreed objectives, benefits and outcomes.
- Shape options and recommendations through evidence-based analysis, helping stakeholders make informed decisions and understand trade-offs.
- Support the development of robust business cases by defining scope, benefits, assumptions, risks, dependencies and measures of success.
- Plan and facilitate requirements elicitation activities, including workshops, interviews and collaborative analysis sessions with stakeholders across the business.
- Model current and future-state processes using agreed standards and tools, identifying opportunities to simplify, improve and embed effective ways of working.
- Translate business needs into clear, structured and testable functional and non-functional requirements that support design, delivery and acceptance.
- Act as a trusted bridge between business stakeholders, delivery teams and suppliers, ensuring expectations, decisions and dependencies are clearly understood.
- Support successful adoption and delivery by contributing to testing, User Acceptance Testing, defect triage, implementation planning and business readiness activities.
- Work collaboratively with Project Management, Change Management and other Change & Transformation colleagues to ensure change is delivered in a coordinated, outcome-focused way.
- Contribute to the development of the BA Practice by improving standards, tools, templates and ways of working, and by sharing knowledge across the team.
We are looking for
- Experience leading business analysis activity across projects, working with a range of stakeholders to understand needs, shape options and create Business Cases
- The ability to analyse complex problems, evaluate options and connect analysis outputs to measurable business outcomes.
- Practical analytical experience across the project lifecycle, including Ideation, discovery, and Implementation.
- Strong elicitation skills, with experience using techniques such as workshops, interviews, process mapping, user stories, requirements documentation and prioritisation.
- Experience working in a legal, professional services or partnership environment, or on business transformation initiatives involving process, technology, compliance, client service or operational change.
- Confident building strong relationships and influencing stakeholders at different levels of seniority.
- Excellent written and verbal communication skills, with the ability to turn complexity into clear, structured and actionable information for different audiences.
- Experience using tools for documenting requirements, processes and analysis outputs, including Microsoft products.
- The ability to work with ambiguity, ask effective questions and create clarity through structured analysis and collaboration.
- Professional curiosity to seek out answers and challenge the thinking of others.
What you can expect from us
You will join a collaborative Change & Transformation team with the opportunity to work on varied, meaningful initiatives across the firm. You will have exposure to senior stakeholders, the chance to influence how change is shaped and delivered, and the opportunity to contribute to the continued development of our BA Practice.
The role offers professional development opportunities and a supportive environment where Business Analysis is recognised as central to successful change.
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.