We are seeking a friendly, enthusiastic, and reliable Hospitality All-Rounder to join our hotel team. This is a hands-on role that offers variety, with responsibilities across Reception, Food & Beverage, and Housekeeping.
If you enjoy working with people, take pride in delivering excellent customer service, and are happy to work across different areas of the hotel, we'd love to hear from you.
Key Responsibilities
- Welcome guests and provide exceptional customer service at reception, including check-ins, check-outs, reservations, and guest enquiries.
- Assist with food and beverage service, including breakfast, restaurant, bar, and function service as required.
- Clean and service guest rooms and maintain public areas to a high standard.
- Ensure guest requests are handled promptly and professionally.
- Work closely with all hotel departments to provide a seamless guest experience.
- Maintain cleanliness, presentation, and safety standards throughout the hotel.
- Assist with other operational duties as required.
About You
- Previous experience in hospitality is preferred but not essential.
- Excellent customer service and communication skills.
- A positive attitude and strong work ethic.
- Ability to work independently and as part of a team.
- Flexible to work a rotating roster, including weekends, evenings, and public holidays.
- Strong attention to detail and good time management skills.
- A willingness to learn and work across multiple departments.
Pay: £12.71 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person