The Whiteley Clinic is a world-renowned Varicose Vein Clinic. We are a research-led clinic with a modern facility and a team of skilled specialists including Aesthetic Practitioners, Sonographers, and Consultant Surgeons.
Job Opening: Private Medical Secretary
Key Requirements:
- Excellent phone etiquette
- Administrative skills
- Ability to multitask and organise
- Willingness to learn
- Confidence to support Front of House when needed
Main Duties and Responsibilities:
- Answer incoming phone calls and provide excellent patient service
- Book appointments and procedures using the clinic’s booking system
- Assist with front desk duties including greeting patients and managing daily clinic operations
- Input and update patient records
- Handle deposits and payments, ensuring accurate entry into the system
- Arrange follow-up appointments and send confirmations/reminders
- Prepare patient files and paperwork for upcoming clinic days
- Retrieve and organise patient notes as needed
- Generate quotation letters when required
- Assist with audiotyping and checking doctor’s letters via Lexicom
- Attend training sessions to meet mandatory and personal development needs
- Participate in annual performance reviews and goal setting
Terms and conditions
- Permanent full time position with a probation period of 3 months
- Attend training at our Guildford clinic.
- Hours of work: Full time between 8-5:30pm, Monday to Friday (37.5 hours per week)
- Salary: £24,500
- 25 days of annual leave + 1 day for your birthday and Bank holidays
- Private Medical Cover - Bupa
- Canada Life Cover
- Yearly appraisal
- Company pension
- On-site free parking
- Cycle to work schemes
Job Types: Full-time, Permanent
Pay: £24,500.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- Guildford GU2: reliably commute or plan to relocate before starting work (required)
Experience:
- Medical Receptionist: 1 year (required)
Work Location: In person
