Outbound Customer Service Advisors
We are looking for a high volume of full-time Inbound Call Centre Agents to work for us.
You will be based at our Church Street office, located in Sheffield City Centre.
You will be supporting our client's Priority Services Register customers by providing guidance and arranging appropriate solutions when they are affected by a power outage.
We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices.
Please note this is an Office Based role, however once you are up to speed you may have the option to work on a Hybrid model which would be a mixture of home and office working each week.
HOURS:
- Monday – Saturday 8am-8pm
- Between 37 - 40 Hours Per Week
WAGE:
- £12.71 Per Hour – This is paid on a monthly basis.
RESPONSIBILITIES:
- Making Outbound calls.
- Providing excellent customer service.
- Updating records.
- Escalating calls where necessary
CANDIDATE REQUIREMENTS :
- Comfortable in speaking on the phone
- Able to use a computer/laptop
- Previous call centre experience is an advantage, but not essential as full training will be given.
- Previous Customer Service experience is advantageous.
CONTRACT TYPE : Permanent
Please note you will also be required to have a Basic DBS Check.
This is completed and funded by Ant Marketing.
