Administrator
Salary: £27,000–£29,000 DOE
Location: Heathrow
Hours: 40 hours per week, Monday – Friday
About Us
CTS is a leading provider of materials testing and quality assurance services for the construction and infrastructure industries. We work on major infrastructure projects across the UK, ensuring materials meet safety, durability and regulatory standards.
Our people are at the heart of what we do. We pride ourselves on delivering exceptional customer service, maintaining high standards of quality, and providing a collaborative environment where employees can develop and progress their careers.
About the Role
We're looking for a proactive and organised Administrator to join our Heathrow team.
This is a varied and fast-paced role providing administrative support across both our Field Operations and Laboratory teams. You'll play a key role in keeping day-to-day operations running smoothly by managing communications, coordinating bookings, maintaining records and supporting operational processes.
No two days will be the same, so we're looking for someone who enjoys variety, has excellent organisational skills and can confidently prioritise a busy workload.
Key ResponsibilitiesGeneral Administration
- Monitor and manage the shared administration inbox.
- Answer incoming telephone calls and direct enquiries appropriately.
- Welcome visitors and provide reception support.
- Generate purchase orders.
- Book hotels and travel when required.
- Organise office supplies and stationery.
- Order PPE for operational teams.
- Maintain digital filing systems using SharePoint.
- Assist with building maintenance administration.
- Book CITB and CSCS tests.
- Support interview, investigation and disciplinary meetings by taking notes.
- Send reports and summaries to clients.
Field Operations Support
- Process field testing administration.
- Update vehicle fleet records and incident logs.
- Maintain operational spreadsheets and reports.
- Arrange vehicle servicing, repairs and MOTs.
- Book inductions, medicals and site passes.
- Manage online training allocations.
- Issue and manage ID card access.
Laboratory Support
- Book in concrete samples.
- Compile laboratory reports and registers.
- Upload external testing reports.
- Monitor laboratory reporting systems.
- Update laboratory tracking information.
- Assist with utility orders and other laboratory administration.
What We're Looking For
We're looking for someone who has:
- Previous administration experience.
- Strong Microsoft Office skills, particularly Excel, Outlook and Word.
- Excellent organisational and time management skills.
- High attention to detail.
- Confident verbal and written communication skills.
- The ability to prioritise a varied workload.
- A proactive approach and willingness to use initiative.
- GCSE (or equivalent) Maths and English.
- Experience using SharePoint (desirable).
- Experience supporting operational or engineering teams (desirable).
Why Join CTS?
- Competitive salary
- Monday–Friday working pattern
- Career development opportunities
- Westfield Health cashback scheme
- Free eye tests & contribution towards glasses
- Car maintenance discounts
- Cycle2Work Scheme
- Perkbox discounts & cashback
- Enhanced maternity & paternity leave
- Mental Health First Aiders
- Supportive team environment
If you're looking for a varied administration role where no two days are the same, we'd love to hear from you.
Apply today!
Pay: £27,000.00-£29,000.00 per year
Application question(s):
- Do you have RTW in the UK?
- Do you have a visa? If so, what type of visa do you have?
- Do you have previous administration experience in a busy office environment? Please briefly outline your experience. (Essential)
- Are you confident using Microsoft Office, including Outlook, Word and Excel? (Essential)
- Have you previously managed multiple priorities, deadlines and administrative tasks simultaneously? (Essential)
- Are you comfortable monitoring shared inboxes, answering telephone calls and responding to customer or internal enquiries? (Essential)
- Are you confident working with confidential information and maintaining accurate records? (Essential)
- This role is office-based in Heathrow, Monday to Friday (40 hours per week). Are you happy with this working arrangement? (Essential)
- Have you previously supported operational, engineering, laboratory or construction teams? (Desirable)
- Do you have experience arranging travel, booking hotels, raising purchase orders or ordering office supplies/PPE? (Desirable)
- Do you have experience maintaining spreadsheets, reports or databases using Microsoft Excel? (Desirable)
- What interests you about joining CTS as an Administrator? (Essential)
Work Location: In person
