Company Overview
M&C Home Support Ltd is a dynamic and expanding domiciliary care provider dedicated to delivering high-quality, personalised care services within the area. Our mission is to promote independence, safety, and well-being for our clients while fostering a supportive environment for our staff’s professional growth and development.
Registered Manager
Are you an ambitious Registered Manager who wants to make a real difference — and help shape the future of a growing care business?
M&C Home Support Ltd is looking for an enthusiastic, driven and people-focused Registered Manager to join our team and take the lead in delivering outstanding, person-centred domiciliary care.
This is an exciting opportunity for someone who can combine strong operational leadership with a genuine passion for people and business growth. We are looking for a manager who is not only confident in leading a high-quality, CQC-compliant service, but who also enjoys building relationships, spotting opportunities and helping a care business grow.
What will you be doing?
As Registered Manager, you will have a key role in the day-to-day leadership and development of M&C Home Support. You will work closely with the Directors and Care Coordinator to ensure our service is safe, well-run, responsive and continually improving.
Your responsibilities will include:
- Leading the service to ensure consistently high standards of care, safeguarding and CQC compliance.
- Overseeing assessments, care planning, reviews, complaints, audits and quality assurance processes.
- Creating a positive culture where service users, families and staff feel listened to, valued and supported.
- Building strong relationships with local authorities, social services, commissioners, social work teams, GPs and other professionals to strengthen our reputation and create new referral opportunities.
- Taking an active role in business development and growth, identifying new opportunities to increase delivered care hours, develop services and expand our client base.
- Working with the Directors to explore new contracts, referral pathways and opportunities to grow our self-funder market.
- Bringing fresh ideas and innovation to the care sector and identifying ways we can improve and expand our services.
- Leading and supporting the care team, ensuring staff are trained, supervised, motivated and equipped to deliver excellent care.
- Working closely with the Care Coordinator to prepare and issue the weekly rota by Friday, ensuring that all care is fully covered.
- Responding quickly and effectively to cancellations, sickness and unexpected staffing changes to ensure continuity of care and minimise disruption to service users.
- Managing employee relations issues promptly and fairly, creating a positive and professional working environment.
- Ensuring lessons are learned from incidents, complaints, staffing issues and operational challenges, with clear actions put in place to prevent recurrence.
- Supporting service efficiency, financial performance and sustainable business growth.
What are we looking for?
We are looking for someone who is more than just a compliance manager. You will be someone who enjoys being hands-on, building relationships and finding ways to make things better.
You will ideally have:
- A Level 5 Diploma in Leadership and Management for Adult Care, or equivalent.
- Proven experience as a Registered Manager or senior manager within domiciliary care.
- Strong knowledge of CQC requirements and the Health & Social Care Act 2008 and associated regulations.
- A strong understanding of quality assurance, safeguarding and person-centred care.
- Excellent leadership and people-management skills.
- Strong communication and relationship-building skills.
- Commercial awareness and a genuine interest in business development and growing care services.
- The confidence to develop relationships with local authorities, social services and other professionals.
- Excellent organisation skills and the ability to remain calm and solutions-focused when things don't go to plan.
It would be great if you also have:
- Existing relationships with local authorities, social work teams or health professionals.
- Experience of tendering for local authority contracts.
- Experience of developing and growing a self-funder client base.
- A track record of successfully developing or expanding a care service.
Why join M&C Home Support?
This isn't a role where you'll simply be expected to maintain the status quo.
We want someone who will bring ideas, build relationships, develop people and help us grow.
You will have the opportunity to work closely with the Directors, influence the future direction of the business and play a key role in developing a care service that is known for quality, reliability and genuinely person-centred support.
If you're a motivated Registered Manager with a passion for care, a head for business and the energy to make things happen, we'd love to hear from you.
Salary: £35,000 – £37,000 per annum
If you're ready for your next challenge and want to be part of an organisation with ambition, we would love to hear from you!
Pay: £35,000.00-£37,000.00 per year
Benefits:
Work Location: In person
