Overview
We are recruiting a Part-Time Operations & Office Administrator to join our existing, close-knit office team and provide essential support across our service, breakdown, and installation operations. Working alongside the team members who each manage their own sections of the business, you will be instrumental in handling overnight and incoming calls, taking customer enquiries, and generally assisting each section with their daily workload.
This role offers a structured, fixed morning working pattern of 24 hours per week
Mon - Thurs 9am to 1.30pm
Fri - 7.30am to 1.30pm
About us
Normans Heating Ltd is a long-standing domestic and commercial heating specialist operating across the region. We pride ourselves on our technical workmanship, customer service, and regulatory compliance.
We work from a lovely, converted barn in a quiet, rural farm setting just outside Christchurch. Based at our rural location, own transport is essential, and with no shops, coffee spots, or sandwich vans on our doorstep, bringing your snacks is the way we do things here.
Our office runs on teamwork, support, and clear communication. As we continue to develop our operations, we are offering an opportunity for an organized professional to join our core office team
Duties
- Support the breakdown, installation, and servicing sections with day-to-day administrative tasks
- Coordinate appointments, meetings, and schedules to optimize team productivity
- Assist with customer estimates
- Assist with ordering parts and components from trade merchants, to ensure jobs run to schedule.
About you
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel)
- Prior administrative experience with data entry, clerical tasks, and managing phone etiquette in a professional setting
- Excellent organizational skills with the ability to prioritize tasks effectively
- Familiarity with office equipment such as printers, scanners, and telephone systems is preferred
- Ability to work independently while collaborating effectively within a team
Pay: From £13.00 per hour
Benefits:
- Company pension
- Life insurance
- On-site parking
Work Location: In person
