Shine is looking for an enthusiastic, organised and proactive Holiday Clubs Manager to support the planning, delivery of our successful Holiday Club programme.
This is a varied role combining operational management, coaching delivery, logistics, customer service, safeguarding and marketing. You will play a key role in ensuring our holiday clubs are safe, engaging and well-resourced while also delivering high-quality activities and coaching sessions for children.
Key Responsibilities
Operations & Programme Delivery
- Coordinate the planning and operational delivery of Holiday Clubs and INSET Day programmes.
- Ensure all venues operate safely and in line with safeguarding, health and safety, and company policies.
- Maintain risk assessments, venue information, emergency procedures and operational documentation.
- Organise holiday club resources, equipment, first aid supplies and stock levels.
- Manage the distribution, collection, storage and maintenance of equipment across venues.
- Conduct venue visits during holiday periods, providing operational support and quality assurance.
- Troubleshoot issues, support coaching staff and resolve day-to-day operational challenges.
- Monitor attendance levels and work with the Head of Holiday Clubs to maximise participation.
- Manage safeguarding, behavioural and incident reporting processes appropriately.
Coaching & Children's Activities
- Deliver either quality sports, creative or enrichment sessions for children attending Holiday Clubs and Wraparound Clubs during term time.
- Lead and support a range of activities suitable for different age groups and abilities.
- Act as a positive role model, creating a safe, inclusive and engaging environment for all children.
- Support children with behavioural, pastoral and wellbeing needs where required.
- Assist with planning and delivering special events, themed activities, mini mash-ups and mega mash-ups.
- Maintain high standards of behaviour management, safeguarding and child welfare at all times.
Marketing & Promotion
- Working with the Marketing team to coordinate the preparation of promotional materials, signage, certificates and awards.
- Support local marketing initiatives including poster distribution, leaflet drops and promotional events.
- Work with the Marketing Team to promote special activities and holiday programmes.
- Ensure club branding and venue signage are maintained across all sites.
Customer Relationships
- Respond professionally to parent enquiries, feedback and complaints.
- Liaise with schools and venue partners regarding operational matters and venue requirements.
- Investigate incidents and communicate outcomes to parents where appropriate.
- Support the Head of Holiday Clubs in building and maintaining strong stakeholder relationships.
About You
We are looking for someone who:
- Has experience working with children in sports coaching, education, childcare or holiday club environments.
- Holds a recognised coaching, childcare or education-related qualification (desirable).
- Has excellent organisational and planning skills.
- Is confident managing multiple priorities and deadlines.
- Has strong communication and relationship-building skills.
- Is proactive, adaptable and solutions-focused.
- Understands safeguarding, health and safety and risk management responsibilities.
- Can work independently whilst contributing positively to a wider team.
- Holds, or is willing to undertake, Deputy Designated Safeguarding Lead (DDSL) training.
Why Join Shine?
- Join a successful and growing organisation dedicated to improving the lives of children through sport, activity and enrichment.
- Enjoy a varied role combining operations, coaching and programme management.
- Work within a supportive and passionate team.
- Access opportunities for professional development and progression.
- Make a meaningful difference to children's holiday experiences.
What we will give you in return
- Training opportunities to develop you in your role
- Support in developing your career path
- Pension scheme
- Discounts and confidential counselling service
- 28 days holiday per annum
- An exciting and sociable workplace with free employee events
Shine is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, gender, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. Shine is committed to safeguarding and protecting all children and young people by implementing robust safer recruitment practices, policies and procedures. All candidates will be subject to a full enhanced DBS check and will receive First Aid training. A driving licence is essential. Shine principles : Safe, Happy, Inspired, Nurtured, Empowered
Pay: £26,500.00-£28,250.00 per year
Benefits:
- Childcare
- Company events
- Company pension
- Free or subsidised travel
- Free parking
- Sick pay
- Store discount
Work Location: In person
