About the Role
We are looking for an experienced Account Manager to join a busy creative agency team. You will work across a diverse portfolio of clients, ranging from large pharmaceutical organisations to local independent businesses and charities.
This is a varied role combining account management, project coordination, and commercial development within a fast-paced digital and creative environment.
Key Responsibilities
- Manage client relationships across a mixed portfolio of high-profile and purpose-led organisations
- Lead website projects (WordPress and Shopify), from initial meetings through design, development, and delivery
- Coordinate digital marketing campaigns, including Google and Meta advertising (campaign strategy and performance handled by specialist ad managers)
- Oversee creative campaigns including branding, print, and wider marketing assets
- Drive business development through referrals and inbound leads
- Manage projects using Basecamp and Trello
- Act as the key point of contact for clients, ensuring excellent communication and service delivery
About You
- Minimum 5 years’ experience in account management within a creative or digital agency
- Proven experience managing a mix of well-known brands and performance-driven clients
- Strong understanding of website delivery processes, particularly WordPress
- Confident managing digital campaigns at a strategic level (without direct ad buying responsibility)
- Experience in branding, design campaigns, and print production
- Strong business development skills, particularly through referrals and inbound enquiries
- Excellent project management and organisational skills
Skills & Attributes
- Outstanding customer service and relationship management skills
- Highly organised with strong attention to detail
- Confident communicator with the ability to manage multiple stakeholders
- Commercially aware with a proactive mindset
- Comfortable working across multiple projects in a hybrid setup
Benefits
- £40,000 pro rata salary
- Flexible working hours
- Hybrid working model
- 25 days holiday (pro rata)
- Free parking
Pay: Up to £40,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
- Work from home
Work Location: Hybrid remote in Bognor Regis PO22 0AL
