Our client, a leading professional services firm in Taunton, is recruiting for an Assistant Operations Manager to join their Facilities Management team.
This is an excellent opportunity to join a firm that genuinely values its people and offers a supportive, collaborative environment where employees are encouraged to develop, progress and succeed. The role offers a salary of up to £34,000 depending on experience, alongside a generous suite of benefits.
This is a varied and hands-on role supporting the day-to-day delivery of facilities and operational services across the business. Working closely with the Operations Manager, you'll help lead a small team, oversee key service areas, drive continuous improvement and ensure a smooth, efficient and high-quality service is delivered across the organisation.
This opportunity would suit a dynamic, highly organised individual who enjoys managing people, improving processes and working collaboratively within a professional environment.
Key Responsibilities:
- Support the Operations Manager with the day-to-day running of operational and facilities services.
- Oversee key service areas, including postal and e-post functions, ensuring services are delivered efficiently and to a high standard.
- Act as the first point of escalation for service-related queries, investigating issues and implementing appropriate solutions.
- Lead, motivate and support a small team, ensuring high levels of performance and service delivery.
- Manage the onboarding, induction and training of new colleagues.
- Identify opportunities to improve processes and implement operational efficiencies.
- Support internal audits and ensure procedures and processes are followed consistently.
- Build strong working relationships with stakeholders across the business.
- Contribute to maintaining a secure, organised and professional working environment.
- Support the Operations Manager with wider operational projects and initiatives as required.
The Successful Candidate:
We're looking for someone who can demonstrate:
- Previous experience in a supervisory, team leader or operations-focused role.
- Strong people management skills and a collaborative leadership style.
- Excellent organisational skills, with the ability to manage multiple priorities effectively.
- A proactive and dynamic approach to problem-solving.
- Experience supporting operational, facilities or service delivery functions.
- Confidence in making decisions and handling escalated issues professionally.
- Strong communication skills and the ability to build effective working relationships.
- A genuine focus on delivering excellent service.
- A continuous improvement mindset, with the ability to identify and implement better ways of working.
Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Pay: Up to £34,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
