The Caseworker will deliver holistic, person-centred support within a supported accommodation setting, enabling individuals to manage mental health and emotional well-being challenges. The role is focused on promoting resilience, developing essential life skills, and supporting progress toward independent living. Central to this purpose is applying trauma-informed practice, relationship-based approaches, and recovery principles to ensure tenancy sustainment and successful community integration.
The post-holder will work across two supported accommodation services in Barry and Penarth as part of a dedicated team. Support is provided between 9am–5pm, Monday to Friday, with additional Saturday cover (9am–5pm) in the Barry project on a rota basis, averaging one shift every 4–5 weeks, which is balanced by a substituted weekday. You will collaborate closely with residents, colleagues, and external partners to deliver consistent and recovery-focused support, ensuring services are responsive to individual needs and contribute to long-term stability and well-being.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.
