Company Background
The Encon Group is the UK’s leading independent distributor of building materials with four specialist distribution divisions: Encon Insulation, Nevill Long Interior Systems, Encon Technical Solutions and Encon Construction Products.
Through our national branch network, we stock and supply an extensive choice of products from trusted manufacturer brands. These include thermal and acoustic insulation, external façade materials, interior systems and finishes, technical insulation, construction products and passive fire protection.
As the Distributor of Choice and Employer of Choice, we take pride in providing the highest level of service and support. Our workforce of approx. 500 people includes knowledgeable and experienced teams dedicated to adding value to customers at every stage of their project. The Role
As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times.
Driving professionally with competent knowledge of Road Traffic Law is a must, demonstrating consideration towards other road vehicles and vulnerable road users at all times. As an HGV Driver, you must ensure compliance with the DVSA Regulations (Driver and Vehicle Standards Agency) and vehicle security.
You will report directly to the Transport or Operations Manager.
Key Relationships
Internally – Transport or Operations Manager and branch employees.
Externally – Customers, the General Public, Other Road Users, The DVSA, Traffic Police.
Key Responsibilities
Customer Service and Performance:
Verify delivery instructions, plan routes accordingly and meet delivery schedules.
Check the vehicles are loaded in an organised and efficient methodology in line with deliveries.
Ensure on arrival the delivery is safe to make and respect Customer’s premises.
To undertake checks at point of delivery to ensure the customer’s order is correct, agrees with the delivery paperwork and is in good condition.
Check goods off with customer in line with paperwork, noting any errors/returns accordingly.
Obtain customer signature or branch signature for internal branch transfers.
Report any road/bridge restrictions or any other delivery problems to the Operations Manager.
Follow procedures for securing the premises, vehicle, stock and cash.
Vehicles secured and keys removed from cabs at all times.
Any theft or likelihood of theft to be reported to the Operations Manager immediately.
Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required.
Courteous, polite and professional to all customers, colleagues, the public and other road users.
Accepting of any changes in the delivery schedule to accommodate customer requirements.
Checking the customer is satisfied with the delivery/goods and providing feedback to branch if required.
Any sales leads/opportunities to be passed back to the Operations Manager on return to the depot.
Standard Terms, Conditions and Benefits
Working Hours
42.5 Hours
Notice Period
1 Month
Holiday Entitlement
23 Days
Encon Work Save Pension
Yes
Life Assurance Plan
Yes
Bonus Scheme
Yes
Job Types: Permanent, Full-time
Benefits:
- Company pension
- Life insurance
Experience:
- Heavy Goods Vehicle Drivers: 1 year (preferred)
Licence/Certification:
Work Location: In person
