Job Type:
Permanent
Build a brilliant future with Hiscox
About Hiscox Re & ILS
Hiscox Re & ILS is the reinsurance and insurance-linked securities business of the Hiscox Group, providing innovative reinsurance and third-party capital solutions.
The Opportunity
Join a high-performing reinsurance claims team responsible for handling complex treaty claims, supporting business initiatives, catastrophe reviews, reserving activities and market relationships.
Technical Skills
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Reinsurance claims handling and administration
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Inward treaty reinsurance claims handling
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Property, Casualty and Specialty Treaty claims knowledge
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Complex claims management and resolution
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Coverage analysis and policy interpretation
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Coverage eligibility assessment
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Reserving and financial exposure assessment
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Claims reserving and risk flag management
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Large loss and catastrophe claims management
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Catastrophe loss review and analysis
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Claims investigation and evaluation
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Claims payment and settlement calculations
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Authority-based claims decision making and referral management
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Portfolio and claims trend analysis
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Reporting, documentation and data interpretation
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Operational workflow management
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Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Analytical & Commercial Skills
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Strong analytical thinking
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Sound commercial judgement
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Financial acumen
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Problem-solving capability
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Risk assessment and decision-making
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Exposure evaluation and loss impact assessment
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Data-driven decision making
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Portfolio performance analysis
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Commercial negotiation and settlement assessment
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Strategic thinking and business awareness
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Attention to detail
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Ability to interpret complex information and make recommendations
Relationship & Communication Skills
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Excellent written communication
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Strong verbal communication
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Stakeholder management
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Broker, client and cedant relationship management
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Cross-functional collaboration with Underwriting, Actuarial, Finance and Operations
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Market relationship development
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Ability to influence and collaborate effectively
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Technical guidance and knowledge sharing
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Presentation and reporting skills
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Ability to communicate complex claims matters clearly
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Customer-focused approach
Personal Attributes
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Proactive and self-motivated
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Strong organisational skills
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Ability to prioritise competing demands
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Team player with a collaborative mindset
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Adaptable and resilient
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Strong ownership and accountability
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Continuous improvement mindset
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Continuous learning mindset
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Ability to work independently and collaboratively
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Curiosity and willingness to develop expertise
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Commitment to exceptional service
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High levels of professionalism and integrity
Preferred Qualifications & Additional Expertise
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ACII, CPCU, ARe, AIC or equivalent professional qualification
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University degree or equivalent experience
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Knowledge of Letters of Credit (LOCs) and collateral management
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Experience with Tableau, Power BI or similar analytics tools
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Experience supporting claims projects and business initiatives
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Process improvement and operational transformation experience
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Exposure to catastrophe modelling and large-loss reviews
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Experience within Lloyd’s and international reinsurance markets
Why Join Hiscox?
Hiscox is recognised for underwriting excellence, innovation and empowering talented people to make decisions and build market-leading expertise.
Hybrid Working
This role offers a hybrid working environment balancing office collaboration and remote working.
Career Development
Professional qualifications, mentoring, technical training, leadership development and global market exposure are supported.
Diversity, Equity & Inclusion
Hiscox is committed to an inclusive workplace where diverse perspectives are welcomed and valued.
Work with amazing people and be part of a unique culture
