Role type
Police Staff
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Contract Type
Permanent
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Department
ICT
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Location
Leek Wootton
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Is this a Politically Restricted role?
No
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Grade/scale
F
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Salary
£40,383 - £42,612
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Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
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Hours per week
37
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Competency and value framework (CVF) level?
2
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Closing date
18/09/2026, 12:00
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Job description
Configuration Analyst
Permanent
Full Time
Location: Leek Wootton
Salary: Grade F (£40,383.00 - £42,612.00)
The main purpose of the role is to be responsible for the configuration, maintenance, and optimisation of WKP’s Records Management System (Niche). The role ensures the system supports operational policing, and complies with policy, legal and regulatory requirements. The post holder works closely with operational users, technical teams, and the supplier to deliver reliable, secure and efficient system functionality.
Main Responsibilities:
Configure and maintain the RMS to support operational policing processes, ensuring accuracy, consistency and usability.
Translate operational and business requirements into system configuration, workflows, forms and rules within the RMS.
Manage system changes, enhancements, and releases, including configuration updates, testing and deployment.
Ensure the RMS complied with relevant legislation, national policing standards, and information management policies (e.g. data protection, retention and disclosure).
Provide second- and third-line support for configuration issues, investigating and resolving incidents and problems.
Work collaboratively with operational officers and staff, and SMEs to understand user needs and improve system functionality.
Produce and maintain system documentation, including configuration records, procedures and impact assessments.
Support system audits, inspection and upgrades, liaising with vendors and internal stakeholders as required.
To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.
Special Conditions:
Requirement to participate in on call rota
Regular travel throughout Warwickshire.
Person Specification:
Knowledge:
Strong knowledge of configuration management principles in complex enterprise systems.
Understanding of RMS concepts, data structures, workflows and information lifecycles.
Ability to analyse business processes and translate them into effective system configurations.
Knowledge of information security, data protection and access control principles in a regulated environment.
Desirable:
Previous knowledge of RMS(Niche).
Experience:
At least 3 years of relevant experience in configuring RMS or similar enterprise systems in a highly regulated environment.
Experience of management system changes, upgrades and testing activities.
Experience working with suppliers or third-party vendors to resolve system issues or implement enhancements.
Experience supporting users, including diagnosing configuration issues and delivering practical solutions.
Key Skills:
Strong analytical and problem-solving capability under pressure.
High standards of technical documentation creation and audit readiness.
Clear communication with technical and operational stakeholders.
Ability to operate calmly in critical incident environments.
We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.
You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.
We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote Working.
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Why work for Warwickshire Police?
Warwickshire Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Warwickshire Police is the force for you.
Equality, diversity and inclusion
Warwickshire Police are committed to equality, diversity and inclusion.
We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from minority ethnicity communities, people of all ages, abilities, faiths, religions and gender, LGBTQ+ communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.
Recruitment and Selection Policy
Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.
Police Barred and Advisory lists
Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.
Vetting and safeguarding
Warwickshire Police are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.
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Job Profile or Other Relevant Document
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Please note, you will require the following detail to complete this application form; NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained. You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as part complete pages will not be saved.
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