We are recruiting a Support Services Manager to be responsible for managing the Domestic and Portering Service at the Trust, ensuring high standards of cleanliness and service are maintained, whilst making efficient and economic use of resources.
The use of artificial intelligence (AI) to complete or significantly assist with this application is not permitted and will not be accepted. All information, responses, and supporting statements must be the applicant's own original work and accurately reflect their personal knowledge, skills, qualifications, and experiences. Applications found to have been generated, written, or substantially altered using AI tools may be rejected or withdrawn.
The successful candidate will be responsible for the supervision of a large team of staff, purchase of cleaning materials within a set budget, whilst ensuring NHS Cleaning Standards and relevant legislations, such as Health and Safety and Waste Management and PLACE Standards are adhered to.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation
Our mission is to be exceptional for our patients, our communities and each other
Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn
Our approach to healthcare is founded on our four core values :
- Kind – we are caring, supporting and respectful to everyone
- Open – we are honest, transparent and open to new ways of working
- Fair – we listen, value our differences and are inclusive to all
- One team – we work well together and with our communities
We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.
We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.
Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application
The full Job Description is attached to the vacancy information, but a summary is as follows:
Portering Services
Management of Portering Services across the Trust
Domestic and clinical waste, transportation, storage, correct segregation and consignment of waste;
Patient transport;
Case Note tracking (Halton site);
Response to emergency incidents, such as fire alarms, bomb threats, crash calls and security incidents; major incidents;
Hospital Equipment Store and Medical Equipment transfers;
Deceased patient transfers;
Post Room;
Preparation and support re ward move/transfers;
Medical Gases Management (Halton).
Domestic Services
Management of Domestic Services provided to clinical and non-clinical areas;
Responsible for maintaining of cleanliness standards;
Provision of technical advice re cleaning systems and processes for the Trust;
Curtain management;
Laundering of mops and patient slings;
Emergency cleaning response to clinical areas, re infection outbreaks, etc. (including Task Team);
Emergency cleaning response within public areas
Responsible for the Cleaning Equipment Contract (e.g. buffing machines, hoovers, scrubbing machines).
The post-holder will also be required to support the Facilities Management Team with other Facilities related service issues (e.g. post, linen, sewing and waste)
