Job Summary
We are seeking a dynamic and friendly Dental Receptionist to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, ensuring a smooth and positive experience for every patient from the moment they walk through the door. Your energetic approach and organizational skills will help coordinate appointments, manage patient records, and facilitate effective communication between patients and our dental professionals. This paid position offers an exciting opportunity to be part of a caring environment where your administrative talents make a real difference in patients’ oral health journeys.
Responsibilities
- Greet patients warmly and professionally, creating a welcoming atmosphere
- Schedule appointments efficiently, accommodating patient needs and provider availability
- Manage patient check-in and check-out processes with accuracy and attention to detail
- Handle phone inquiries, appointment confirmations, and follow-up communications
- Maintain organized patient records, ensuring confidentiality and compliance with privacy regulations
- Process payments, insurance claims, and billing transactions accurately
- Support the dental team by coordinating supplies and managing administrative tasks as needed
Requirements
- Prior office experience in a customer service or administrative role is preferred
- Strong organizational skills with keen attention to detail
- Excellent communication skills to interact effectively with patients and team members
- Ability to multitask efficiently in a fast-paced environment
- Proficiency in basic computer applications and dental office management software is a plus
- A friendly, energetic attitude that fosters positive patient experiences
- Reliable attendance and punctuality are essential for success in this role
Pay: £15.00 per hour
Benefits:
- Casual dress
- Employee discount
- On-site parking
Work Location: In person