Join, DJ Tech Direct, one of the UK's longest-established specialist DJ and Music Technology retailers and turn your passion for music into a rewarding career. We're looking for a Sales Executive to join our Birmingham team. This is a fantastic opportunity to work in an industry you genuinely care about, helping DJs, producers and music lovers choose the right equipment for their needs. You will also be working right in the heart of Birmingham's creative hub. The one and only - Digbeth!
The role combines telephone, email and face-to-face sales, working directly with customers as they research and purchase DJ and music production equipment. Whether assisting a first-time buyer or advising an experienced professional, you'll play a key role in delivering an excellent customer experience and helping customers make informed purchasing decisions.
You'll be responsible for understanding each customer's requirements, identifying the products and solutions that best fit their needs, and following opportunities through from first contact to completed sale.We're looking for someone who enjoys helping people, has a genuine interest in DJ and music technology, and is motivated by delivering great service and strong sales results.
About Us
We are a specialist DJ and music technology retailer with a long-standing reputation for expertise, customer service and supporting the electronic music community.For many years we have helped DJs, producers, venues and music enthusiasts find the right equipment for their needs. Our focus has always been on knowledgeable advice, honest recommendations and building lasting relationships with our customers.As we continue to invest in our Birmingham operation, we're looking for passionate individuals who want to develop their careers within the music technology industry.
Key Responsibilities
- Handling enquiries via telephone, email and in person
- Understanding customer requirements through effective questioning and fact-finding
- Recommending appropriate DJ and music production equipment
- Building strong customer relationships and delivering excellent service
- Following up sales opportunities and quotations
- Processing customer orders accurately
- Maintaining high standards of showroom presentation
- Assisting with demonstrations, product setups and customer support
Skills and Attributes Required
- A genuine passion for DJ technology and electronic music
- Ideally active as a DJ, music producer or enthusiastic hobbyist
- At least 1 year of experience in sales or customer service
- Strong communication and relationship-building skills
- A consultative approach to selling, focusing on customer needs rather than simply increasing transaction value
- Comfortable working with technology and keeping up to date with new products
- Ability to diagnose and test audio equipment and distinguish genuine faults from user error
- Professional, enthusiastic and well-presented
- Good general education, ideally to A-Level standard or above
Training and DevelopmentSuccessful applicants will receive comprehensive training covering products, systems, sales processes and customer service standards.You'll work closely with experienced colleagues and industry-leading manufacturers, receiving ongoing coaching and development to build your product knowledge and sales expertise.
Salary & Benefits
- Competitive salary plus performance-related bonus
- Typical on-target earnings: £25,500 - £32,000+
- 28 days holiday including bank holidays
- Generous staff discount scheme
- Company pension
- Product training from leading industry brands
- Complimentary merchandise and software from selected manufacturers
- Regular company events and social activities
- Casual dress
- Cycle to Work scheme
To Apply Please submit your CV together with a covering letter explaining:
- Your experience within DJing and/or music production
- Your sales or customer service experience
- Why you would be a great fit for this role
Applications should be submitted no later than 31st August 2026 through the Indeed website/Ap only.
Job Types: Full-time, Permanent
Pay: £25,500.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
Education:
- Certificate of Higher Education (preferred)
Experience:
- DJ / Music Production: 2 years (required)
- Sales: 1 year (required)
Work Location: In person
