This roles is office based TN27 for in person applicants only - please do not apply if you are not from the local area and not able to attend the office daily.
We are seeking an Administrator to join our small friendly team. The ideal candidate will possess strong organisational skills and have a pro-active approach to administrative tasks.
This role is essential in ensuring the smooth operation of our service department, providing support to both staff and customers.
You will be responsible for managing various administrative duties, maintaining records, and facilitating communication within the team.
Main responsibilities:
- Provide comprehensive administrative support to the service department
- Manage incoming calls with professionalism, demonstrating excellent phone etiquette
- Managing of Service mailbox
- Logging tickets on the CRM and allocating these to the field engineer team
- Daily toner alert monitoring and ordering as required
- Ordering of parts as required and monitoring stock levels accordingly
- Maintain organised records and files, both physical and digital
- Collaborate with team members to streamline processes and improve service delivery
- Handle customer enquiries and provide timely responses to ensure satisfaction
Desirable Candidate Experience and Qualities:
- Previous office experience is essential for this role
- Strong computer skills with proficiency in Microsoft 365 (Word, Excel, Outlook)
- Administrative experience with a focus on clerical tasks is highly desirable
- Excellent organisational skills with the ability to prioritise tasks effectively in a fast-paced environment
- Typing skills with attention to detail for accurate data entry
- Strong communication skills, both written and verbal, to interact effectively with colleagues and clients
- Ability to work well on your own as well as part of a team
If you are an enthusiastic individual looking to contribute your skills in a dynamic environment, we encourage you to apply for our Office Administrator position.
Working Hours:
Monday to Friday 8.45 to 5.15 with one hour for lunch
Job Type: Full-time
Benefits:
- Company pension
- Free on-site parking
Work Location: In person only, Pluckley, Kent, TN27 - please do not apply if you are not from the local area
A full clean driving licence and access to you own vehicle is required for this role
Job Type: Full-time
Pay: Up to £30,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Ashford TN27 0PG: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 2 years (required)
Language:
- Fluent English (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
