The Operations Transport & Planning Coordinator is responsible for ensuring the efficient planning of warehouse operations and monitoring of inbound & outbound transport. This role requires close collaboration with the warehouse leadership team, transport partners, customers, and internal departments to optimise cargo flow, customer stock movements into & out of store, and resource utilisation, whilst personally also maintaining high levels of customer service and operational efficiency.
Key Duties:
Warehouse Planning
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Planning daily warehouse activities to ensure efficient receipt, storage & dispatch of customer stock.
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Organising of warehouse throughput to meet customer and operational requirements.
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Plan labour and resource allocation to maximize productivity and operational performance, including collaboration with external labour providers.
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Identify and implement process improvements to enhance warehouse efficiency and reduce costs.
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Ensure restitution of containers in a timely manner.
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Monitor operational consumables stock holding & supplement where required.
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Understand company compliance with health and safety regulations, company procedures, and quality standards.
Transport Co-Ordination
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Liaise with transport providers, delivery points and customers to ensure timely deliveries.
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Monitor collection & delivery performance.
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Resolve transport related issues, delays, and customer service concerns.
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Hold monthly meetings with transport provider senior management to review performance & set targets for upcoming month.
Communication and Reporting
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Act as a key point of contact between warehouse operations, transport providers, customers, and internal stakeholders.
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Prepare operational reports & monitor against internal KPI’s.
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Analyse operational data to identify trends and opportunities for improvement.
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Support management with planning, forecasting, and operational decision-making.
Skills & Experience:
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Experience in a warehouse or transport setting
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Proficient use of Microsoft office
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Planning and Organisation
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Problem Solving
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Time Management
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
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Competitive Salary: We value your skills and commitment.
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Discretionary Bonus: Because your hard work deserves to be rewarded.
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Pension Scheme: We've got your future covered.
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Annual Salary Review: Your growth matters to us.
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Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
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Interest-Free Company Loan: We're here to support you.
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Free On-Site Parking: Convenient and hassle-free.
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Referral Bonus £750: Spread the word and earn some extra cash.
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Care First Lifestyle Programme: Because your well-being matters.
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Flu Jabs Annually: Stay healthy, on us.
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Group Life Policy: We've got you covered.
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Electric Vehicle Charging Points at Work: Embrace sustainable transport
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Flexible Career Pathway: Grow with us!
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Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
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Enhanced Holiday Scheme: we believe loyalty should be rewarded.
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Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
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Private Health Care: We are committed to your wellbeing.
At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.
