You have the key as we open the door on a brand new store in Westfield London
As our Store Manager, you'll be there right from the start as we make our mark in a exciting new location. You will lead the way with proven sales management experience and a strong track record of successful business growth. You'll be leading and inspiring a team of Customer Advisors in providing our customers with a high touch customer experience, sharing your passion for Neals Yard Remedies. You'll be super motivated to deliver on KPIs, increase customer loyalty, and create a positive environment to thrive in.
Identifying opportunities, you'll elevate our customer experience, whilst moving our business forward with high-level commercial awareness, experience of retail operations and the ability to build collaborative relationships with retailers and customer alike. You will help deliver an effective business plan to achieve our vision and goals.
You'll have previous experience of working as a Counter / Store Manager within a Beauty Brand or be ready for the next exciting stage in your career. Your passion for beauty, skincare and wellness will be infectious, together with experience in delivering on commercial objectives through a customer first approach.
You'll be bringing the 'WOW' to our customers day – everyday
What you'll have:
A collaborative and positive approach
Able to inspire others to deliver results.
Ability to identify opportunities to drive business forward
Excellent communication and listening skills.
Confident communicator and natural influencer
Excellent attention to detail.
Experience in leading and motivating a small team
Flexible in approach to working hours.
What you'll get:
Generous employee discount
Company pension
Group Life Assurance
Long service benefits
Paid community days
25 days annual leave plus Bank Holidays (Full Time)
Employee Assistance Programme #LI-DM1
