Credit Control Administrator - Birmingham City Centre
The rewards
- Salary sacrifice pension scheme
- Cash health plan after probation
- Life assurance
- Cycle to work scheme
- Access to an on-site gym
- Regular social events and a friendly, collaborative working culture
The role of Credit Control Administrator:
- Managing early-stage debt across the ledger, with a focus on 0–90 day balances
- Building strong relationships with internal directors and senior stakeholders
- Contacting clients by phone and email to support timely payment
- Resolving queries and escalating more complex or aged debt where required
- Supporting the Credit Control Supervisor with day-to-day transactional credit activity
- Maintaining accurate records and updates within the finance system
- Assisting with reporting, Excel work, and wider finance administration
The ideal Credit Control Administrator:
- Confident communicating with clients, directors, and senior internal stakeholders
- Strong attention to detail and a proactive approach to chasing debt
- Good Excel skills, ideally including VLOOKUPs and Pivot Tables
- Previous credit control experience — beneficial; junior candidates with the right attitude will be considered
- Experience within professional services or a relationship-led environment — advantageous
