Job Summary
We are seeking an experienced and organised Receptionist to be the welcoming face of our organisation. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your proactive approach and excellent organisational skills will ensure smooth office management and support daily administrative functions. This position offers an exciting opportunity to be the first point of contact, creating a positive impression and maintaining efficient office workflows.
Duties
- Greet visitors, clients, and vendors warmly, ensuring a professional and friendly environment
- Answer, screen, and direct incoming calls using multi-line phone systems with professionalism and courtesy
- Manage front desk operations including scheduling appointments, handling mail, and maintaining visitor logs
- Perform data entry, filing, and proofreading tasks to support administrative functions
- Utilise computer skills in Microsoft Office for various clerical duties
- Assist with calendar management, appointment setting, and personal assistant tasks as needed
- Support office management activities such as inventory tracking, supply ordering, and maintaining office organisation
- Provide customer support by responding to inquiries promptly and efficiently
- Maintain accurate records of all communications and transactions for easy retrieval
Qualifications
- Proven experience in office administration or clerical roles with strong organisational skills
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong phone etiquette with experience managing multi-line phone systems
- Previous experience in reception or front desk roles within financial or insurance offices is preferred
- Exceptional attention to detail with proofreading and data entry skills
- Ability to multitask effectively while maintaining a positive attitude under pressure
- Strong time management skills with the ability to prioritise tasks efficiently
Join us as a Receptionist and become an essential part of our vibrant team! Your enthusiasm for delivering outstanding customer service combined with your organisational expertise will help create a welcoming environment that keeps our office running smoothly. We value proactive individuals who thrive in fast-paced settings and are eager to contribute their skills toward our collective success.
Job Type: Full-time
Pay: £25,000.00 per year
Work Location: In person
