Company Overview
Vale AgriFlow is a leading provider of water management products, irrigation equipment, water tanks and pumping solutions. We pride ourselves on delivering high-quality products, unmatched technical expertise, and exceptional service to our customers. We are seeking a dynamic, technically minded, and growth-oriented professional to join our team.
Position Summary
The Sales & Technical Support is a hybrid role blending proactive business development with hands-on technical problem-solving. This role is split into roughly 70% Sales & Business Development and 30% Field Technical Support.
You will be the bridge between our suppliers and our customers—managing existing accounts, hunting for new business, designing technical systems, and ensuring our trade counter runs smoothly when you are in the office.
Key Responsibilities
1. Sales & Market Expansion (70% Focus)
- Account Management & Prospecting: Nurture relationships with existing customers while actively identifying and securing new business opportunities.
- Quotation & Design: Prepare highly competitive quotes and design bespoke technical systems from water tanks & pumps to full irrigation systems tailored to customer needs.
- New Product Introduction: Rapidly learn about new products entering the market and strategically identify effective routes to market for them.
- Sourcing & Procurement: Scout for innovative new products for Vale AgriFlow to add to our portfolio, find alternative suppliers for existing lines, and negotiate competitive commercial rates.
2. Field Support & Technical Problem Solving (30% Focus)
- Rapid-Response Field Support: Travel to customer sites to provide hands-on technical support, troubleshoot water/irrigation issues, and offer on-the-spot problem-solving.
- Site Consultation: Meet with customers on-site to assess their infrastructure and assist in the design of a new efficient water systems or upgrading existing system.
3. Knowledge & Training Leadership
- Supplier Liaison: Connect with new and existing suppliers to undergo product training, ensuring your own technical knowledge remains industry leading.
- Customer Education: Develop and deliver engaging training sessions for customers on key product lines (e.g. Pumps, Hunter Equipment) to build brand loyalty and trust.
4. Trade Counter Support
- In-Office Operations: When not on the road, provide high-quality service at our trade counter, assisting walk-in customers with day-to-day parts requests and technical queries.
Key Requirements & Qualifications
Experience & Technical Skills
- Proven experience in technical sales, account management, or business development in management of water including pumps, tanks & irrigation systems.
- Strong mechanical or technical aptitude; ability to understand, design, and troubleshoot complex systems such as pumps, controllers, solenoids and irrigation systems.
- Excellent commercial acumen with experience in supplier negotiation and margin management.
Soft Skills & Attributes
- The "Hunter" Mentality: Highly self-motivated to find new customers and drive revenue growth.
- Agility: Ability to pivot quickly from a proactive sales meeting to a reactive, urgent technical support call in the field.
- Communication: Exceptional relationship-building skills, with the ability to train both internal teams and external customers.
- Team Player: Happy to roll up your sleeves and help with phones calls and walk-in trade customers when in the office.
Pay: £32,500.00-£39,995.00 per year
Benefits:
- Bereavement leave
- Company car
- Company pension
- Free parking
- On-site parking
- Sick pay
- Work from home
Experience:
- specifying pumps: 3 years (required)
- troubleshooting irrigation pumps, controllers, solenoids: 2 years (preferred)
- technical sales, account management: 3 years (required)
- designing water systems: 3 years (required)
Work Location: Hybrid remote in Evesham WR11 7RE
