Job Overview
General Manager Chris Curnow is on the lookout for an outstanding Supervisor to join his team at The Gurnard’s Head.
Located in the heart of the West Cornish moorland, and voted one of the Top 50 Gastro pubs in the UK, The Gurnard’s Head is a destination for Eaters, Drinkers and Sleepers, known for thoughtful food, a serious wine list and warm, genuine hospitality. We’re looking for a hands-on, front-facing Supervisor who leads with a calm confidence and has a sharp eye for detail.
This is a role for someone who thrives in a busy, high-standard environment, keeps the day running smoothly, and takes the unexpected in their stride, with resilience, good judgement and a sense of humour.
This is a permanent position, offering 30+ hours spread over 4 -5 days with a mix of morning and evening shifts, so no endless late nights or early starts every day. You’ll get consistent hours, proper rest days, and a rota planned in advance. Work is important, but life is too, so whether you’re an early riser, or a late shift legend, we’ll do our best to find the rhythm that works for you. In return, we’ll ask for dynamism, enthusiasm and commitment.
Start date: September 2026
Pay: £13.30 per hour, tips, pro rata to the number of hours worked
Hours: 30 + Hours over 4-5 days per week (2 consecutive days off) to include evenings and weekends
What you’ll be doing:
- Leading the FOH service team from the front to give our guests and team the best experience we can deliver.
- Supporting the House Manager team in the day to day site operations, restaurant, bar & rooms.
- Delivering a successful service, taking on menu writing, team briefings, and role allocating.
- Working in rotation with the other Supervisors to assist in other key areas – from the bar and wine product, to events support, and running The Cow Shed, our seasonal outside bar.
- Cashing up, cash handling and managing floats with accuracy and responsibility.
- Supporting the training and development of the junior team, alongside the House Managers, to ensure a confident and capable team who are proud of what they do and where they work.
- Helping to effectively manage stock levels, from ordering and supplier liaison to stock rotation, stocktakes and propagating a culture of looking after every drop.
What we’re looking for:
- Proven Hospitality Experience with 2 or more years of keeping guests happy, calm and eager to return
- Excellent communicator, fluent in guest, colleague and occasionally “ the Wi-Fi has dropped out” language
- Happy to fly solo as well as being an integral part of the team
- Motivation and enthusiasm to learn more
- Be approachable, always ready to land a hand, a smile or a recommendation on the best dessert
- Ability to lead a team on shift
- Assist with training and development of the team
- High level of attention to detail
- A genuine desire to provide a wonderful guest experience
- Experience within a fast-paced hospitality setting and the ability to multitask
- Experience with cashing up an advantage, bonus points if it all balances on the first go
- Bar & Cocktail experience preferred or a willingness to shake, stir & taste test your way to greatness
- Barista trained preferred but not essential Life’s too short for bad coffee
- A great sense of Humour, needed for when the going gets tough
Perks of the job:
- Free stays at other EDS locations – because we all deserve a break sometimes
- 25% discount on food & drinks at any EDS site
- Share of tips pool, managed by Tronc Manager, pro rata to hours worked
- Regular team social events – the kind you’ll actually enjoy, no forced fun here
- Free meals while on duty – Delicious and no washing up!
- Christmas Day and Boxing day off - always
- Your birthday as an additional day holiday
- Recruitment bonus if you recommend someone to work with us
- Members of Hospitality Action
- Cycle to work scheme, greener commutes, healthier you
Pay: Up to £13.30 per hour
Expected hours: No less than 30.0 per week
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee assistance programme
- Employee discount
- On-site parking
Work Location: In person
