About the company
Shelbourne Motors is one of Northern Ireland’s most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (Fleet4U) and Rental (SVRgo) divisions.
Recently, Shelbourne Motors has undergone a major period of transformation and recognition.
- Most recently, we were proudly awarded the following:
- Dealer Group of the Year 2024 & 2025
- EV Dealer of the Year 2025
- Best Marketing Campaign 2025
- Business Eye – Northern Ireland’s Fastest Growing Family Business
- AM Awards – Highly Commended: Best Marketing Strategy
At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but also elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role. We’re not just hiring for today – we’re building for tomorrow, one exceptional hire at a time. We are looking for a commercially driven Group Parts Manager to lead and inspire our parts teams across our Newry & Portadown sites
The Role
The Group Parts Manager’s primary objective is to lead the parts team to deliver profitability and excellent customer satisfaction. This will involve the management of a team of group parts trade specialists, parts advisors and trainees to ensure the highest levels of productivity and customer standards are reached at all times.
Location: Based in Portadown, with weekly travel to also oversee the Newry site.
About you:
This role suits someone with substantial experience leading a team in a large organisation within the motor industry. We are looking for someone who has the ability to consistently deliver results as well as motivate teams to reach their full potential.
Targets & Objectives
Reporting to the COO, you will work closely with the sales and aftersales departments to help achieve business objectives, including manufacturer and financial targets. With responsibility for the overall performance of the centre, you will drive a continuous improvement culture underpinned by the company values, coaching and inspiring teams to exceed targets while delivering an outstanding level of customer care.
General duties:
Strategically reviews performance across the parts teams against the budget, identifying and addressing shortfalls and recognising opportunities for optimum performance:
- Drive a culture of continuous improvement, focusing on customer satisfaction, operational efficiency and commercial performance.
- Manage operational processes to ensure the efficient receipt, storage, control and distribution of parts.
- Manage all aspects of parts inventory, ensuring stock levels are maintained to meet customer demand while minimising excess stock
- Support account growth by identifying opportunities to enhance the service offering and strengthen the customer partnership
- Manages costs attributable to the parts department, continually reviewing and monitoring parts pricing policies, discounts and trade discounts to maintain profitability.
- Manages the Group Parts facilities and equipment, ensuring the highest standard of compliance in respect to the environment, quality and health and safety.
Why join us?
30 days' annual leave, Employee Referral Programme, Long Service Awards, Company Events, Free parking, Employee Discounts, Company Car
What we are looking for:
- A business leader with positive and proactive attitude
- Confident communicator who can inspire a team
- Proficient IT skills and willingness to lead on digital transformation
- Experience in working with DMS (Dealer management systems)
- Experience in people management and team building
- Extensive knowledge of the motor industry
Benefits:
- Company car
- Company pension
- Employee discount
- On-site parking
- Referral programme
Ability to commute/relocate:
- Portadown, County Armagh: reliably commute or plan to relocate before starting work (required)
Experience:
- Managerial: 3 years (required)
- Parts: 3 years (preferred)
- car dealership : 4 years (preferred)
Work Location: In person
