About Us
We are a long standing family run property management business that prides ourselves of the service we offer our clients. Growth is a key focus of our planning and we require a highly efficient team of staff to carry out our duties. We are committed to personal development and will support all members of staff achieving goals.
The office environment is hard working and reliant on each other so clear communication and a strong work ethic is key.
Role Purpose
To run with the day-to-day management of a portfolio of residential properties, ensuring landlords and tenants receive an exceptional service by making sure compliance and maintenance issues are managed proactively.
Key Responsibilities
- Manage a portfolio of residential properties from move-in through to tenancy end.
- Build strong relationships with landlords and tenants.
- Respond promptly and professionally to enquiries and resolve tenancy issues.
- Manage all reactive and planned maintenance.
- Organise periodic property compliance
- Instruct contractors, obtain quotations and monitor performance.
- Ensure repairs are completed to agreed standards and timescales.
- Arrange and complete routine property inspections.
- Monitor rent arrears and support landlords with resolutions.
- Deliver excellent customer service and handle complaints professionally.
- Maintain accurate property management records.
About You
You need to be a highly motivated and dependable individual. Previous experience within the private rented sector is required, with a knowledge of property maintenance and ability to relay information from a contractor to the a property owner accurately and confidently.
Having a willingness to want to understand why things happen in property maintenance in order to provide solutions to problems is also key to the role.
You need to have a full and clean drivers license and the Salary will be based on experience.
Any additional experience or qualifications in the following would also be desirable and contribute to a potentially higher salary offer
- Fire Risk Assessments
- Energy Performance Certificates
- Gas Safety
- Portable Appliance Testing (PAT)
- ARLA training/qualifications
- Rent Smart Wales Licensing
- FIXFLO
- MRI CRM
- MRI Inspect
Hours
Monday to Friday 9am - 5.30pm. Rota system within the office for manning out of hours phonelines - averaging 1 evening a fortnight and 8 weekends per year.
You will be provided a mobile phone and share of pool office vehicles. 30 minute lunch break is also paid for.
Work Location: In person
Job Types: Full-time, Permanent
Pay: £28,000.00-£33,000.00 per year
Benefits:
- Company car
- On-site parking
Work Location: In person
