Job Summary
We are seeking a dedicated and experienced Front of House Supervisor to oversee daily operations within our vibrant hospitality environment. The successful candidate will be responsible for managing front-of-house staff, ensuring exceptional customer service, and maintaining high standards of food safety and cleanliness. This role offers an excellent opportunity for individuals with a passion for hospitality, team management, and culinary excellence to lead a dynamic team in delivering memorable guest experiences.
Duties
- Supervise and coordinate front-of-house staff to ensure smooth service delivery
- Oversee food and beverage service, ensuring timely and efficient order fulfilment while maintaining quality standards
- Manage reservations, seating arrangements, and guest flow to optimise customer experience
- Handle customer enquiries, complaints, and feedback professionally to uphold the organisation’s reputation
- Train new team members in service procedures, health & safety protocols, and company policies
Skills
- Proven supervising experience within a restaurant or hospitality setting
- Strong team management skills with the ability to motivate staff and foster a positive working environment
- Extensive restaurant experience.
- Excellent leadership qualities combined with effective communication skills
- Sound understanding of food safety standards and hygiene regulations
- Experience in kitchen operations or hotel environments is advantageous
- Barista experience or familiarity with beverage service is a plus
- Ability to remain calm under pressure while managing multiple priorities efficiently
This role offers an engaging environment for those passionate about delivering outstanding guest experiences through excellent leadership and organisational skills.
Pay: £26,500.00-£32,000.00 per year
Work Location: In person
