Showroom & Marketing Coordinator
Diamond Kitchens Norfolk – Fakenham
About the Role
We are looking for a creative, confident and highly organised Showroom & Marketing Coordinator to join our team. This role is perfect for someone who loves design, enjoys meeting people, and has a natural flair for social media. You will be the first point of contact for customers visiting our showroom, supporting the designer, managing day‑to‑day admin, and taking full ownership of our online presence.
What You’ll Do⭐ Showroom & Customer Experience
- Show Customers Around — Welcome visitors, guide them through displays and help them explore design ideas
- Book Appointments — Help Manage the designer’s diary and schedule consultations
- Create Leads — Build relationships, follow up enquiries and generate your own opportunities
- Keep the Showroom Beautiful — Ensure displays are tidy, updated and inspiring
⭐ Marketing & Social Media
- Manage Social Media — Plan, create and post engaging content across platforms
- Show Personality — Bring energy and creativity to videos, stories, reels and behind‑the‑scenes content
- Engage Followers — Respond to messages, comments and enquiries
- Promote the Brand — Showcase new displays, customer projects, offers and events
⭐ Admin, Ordering & Operations
- Order Appliances & Materials — Place orders, chase suppliers and update customers
- Xero & Hubdoc Entry — Upload invoices, match receipts and maintain accurate records.
- Data Entry & Customer Records — Keep client details up to date and organised
- General Admin — Emails, calls, diary management, brochure requests and follow‑ups
- Support the Designer — Assist with quotes, project updates and customer communication.
- Support the Fitting Team — Be on hand to help the installation team with information, paperwork, updates or anything they may need to keep projects running smoothly.
What We’re Looking ForEssential
- A warm, confident personality with a love for design
- Excellent customer service and communication skills
- Strong organisational and administrative abilities
- Good computer skills (Microsoft Office, email, basic digital tools)
- Ability to work independently and as part of a small team
- A proactive, can‑do attitude and attention to detail
Desirable
- Experience creating social media content (Instagram, Facebook, etc)
- Experience in a showroom, retail or customer‑facing environment.
- Knowledge of kitchens, interiors or home improvement but not essential.
- Familiarity with Xero, Hubdoc or similar systems
How to Apply
Please apply in writing with your CV.
If you do not hear from us within 14 days, please assume your application has not been successful.
Job Type: Part-time
Pay: £12.71-£15.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
