Job Overview
At Norbrook we are seeking a dedicated Canteen Cook to join our team, preparing high-quality meals for our employees while ensuring the kitchen and canteen operate safely, efficiently, and in full compliance with all regulatory and internal standards. The role requires a strong commitment to food safety, hygiene, and customer service, supporting a culture of excellence and well-being within our workplace. The role also requires flexibility to work across Norbrook sites in line with operational requirements, ensuring consistent service standards and compliance across the business.
Main Activities/Tasks
· Prepare and cook breakfast and lunch services for Norbrook employees, following approved menus and dietary requirements.
· Serve meals to customers, managing any point-of-sale transactions and assisting with portion control.
· Maintain high standards of cleanliness and hygiene in the kitchen and canteen, ensuring compliance with HACCP, COSHH, and internal SOPs.
· Monitor fridge, freezer, and storage temperatures, record readings, and take corrective action as required; maintain accurate logs for audits.
· Receive deliveries, check items for accuracy, and manage stock rotation and proper storage of all food and drinks.
· Assist in stock inventory management, ordering supplies as needed in coordination with suppliers and facilities.
· Support private functions and special events as required, preparing and serving meals to agreed standards.
· Provide excellent customer service, responding to inquiries and resolving any concerns promptly.
· Work flexibly across Norbrook sites as required, adhering to site-specific induction, safety, and operational procedures.
· Participate in internal audits, quality checks, and continuous improvement initiatives to maintain compliance and efficiency.
Essential Criteria:
· Educated to NVQ level 2 in a relevant catering or hospitality qualification
· Minimum 2 years’ experience within a similar role; e.g. a school, college, institutional or workplace canteen
· Strong organisational skills, with the ability to prioritise tasks and manage time effectively.
· Ability to work as part of a team
· Proven customer service skills with a positive, proactive approach.
· Ability to follow internal SOPs, HACCP, and COSHH procedures, and maintain accurate records for audit purposes.
· Flexibility to work across Norbrook sites in line with business needs.
Desirable Criteria:
· Basic Food Hygiene Certificate
· Flexibility to support additional duties, including private functions and special events.
The following skills and attributes will also be tested at application and interview stages:
· A strong “can do attitude”
· Willing to learn all elements of the daily canteen operation
· Strong communication skills
· Flexibility to the needs of role including occasional private functions
Duration: Full time, permanent
Location: Newry
Additional Information:
· Applicants should be able to provide proof that they have a right to work in the UK at the time of their application. Applicants who are unable to provide this proof will not be considered.
· We regret that applications received after the closing date and time will not be accepted.
Benefits:
· Free Life Assurance
· Company Pension Scheme
· Healthcare cash plan
· 32 days annual leave
· Wedding Leave
· Company Sick Pay
· Employee well-being initiatives
· Employee Assistance Programme
· On-site free parking
· Canteen Facilities
· Employee Perks scheme
· Discounted Car Insurance
· Annual Employee raffle
· Employee Recognition scheme
· Career development opportunities
Pay: £14.54 per hour
Work Location: In person
