Job Overview
We are seeking a dynamic and experienced Kitchen Showroom Manager to lead our showroom operations. The successful candidate will oversee daily activities, manage a team, and ensure an exceptional customer experience. This role offers an exciting opportunity for individuals with strong management skills, retail expertise, and a passion for delivering outstanding service in a vibrant environment. The Kitchen Showroom Manager will be instrumental in driving sales, maintaining showroom presentation, and fostering a welcoming atmosphere for clients.
Duties
- Lead and supervise the showroom team to achieve sales targets and deliver excellent customer service.
- Manage daily operations, including opening and closing procedures, stock organisation, and visual merchandising.
- Develop and implement sales strategies to maximise showroom performance.
- Provide product knowledge guidance to customers, assisting with design ideas and technical specifications.
- Organise staff schedules, delegate tasks effectively, and monitor team performance.
- Maintain the showroom’s appearance, ensuring displays are attractive, organised, and up-to-date with current trends.
- Handle customer enquiries via phone, email, and face-to-face interactions with professionalism and courtesy.
- Conduct regular training sessions to enhance team skills in sales techniques and product knowledge.
- Analyse sales data to identify opportunities for growth and improvement.
- Collaborate with suppliers and manage stock levels to ensure availability of popular products.
Skills
- Proven management experience within retail or showroom environments, ideally in kitchen or home furnishings sectors.
- Strong leadership qualities with the ability to motivate and supervise a diverse team.
- Excellent communication skills, both verbal and written; multilingual or bilingual abilities are highly desirable.
- Demonstrable organisational skills with the capacity to prioritise tasks effectively.
- Proficient in merchandising techniques to create appealing displays that attract customers.
- Sound understanding of sales management principles coupled with a strategic mindset.
- Experience in administrative tasks such as scheduling, reporting, and stock control.
- Exceptional phone etiquette combined with professional interpersonal skills.
- Ability to manage time efficiently in a fast-paced environment while maintaining attention to detail. This role is ideal for a proactive individual who thrives in a customer-focused setting and possesses strong leadership capabilities to drive showroom success.
Pay: £36,000.00 per year
Benefits:
Work Location: In person
