Job Overview:
Rocket Training Ltd are seeking a dedicated Receptionist/Administrator Apprentice to join our team on a full-time basis, working from our Liverpool office. As part of our Front of House team, you will be the first point of contact for our clients, both in-person and over the phone. Your role will also involve managing documents, ensuring compliance, and maintaining the high standards of our facilities. Must have GCSE English and Maths at 4 or above
Responsibilities:
To provide an efficient reception service by meeting and greeting visitors, directing visitors to the appropriate member of staff, receiving phone calls and directing enquiries to the appropriate member of staff.
To assist the recruitment administrator in the organisation of interviews, distribution of application forms, explaining processes and monitoring tests.
To deal with general queries and attempt to resolve issues either directly or by referring people to other members of staff.
To update weekly registers and communicate student attendance to other staff.
To collate information on learner travel and communicate information to administrator for payment.
To update weekly timetables using starter and leaver information and communicate these timetables to staff.
To work with the administrator with responsibility for learner surveys by contacting learners and updating responses.
To work alongside the business development team and cold call companies to generate more business for Rocket.
Job Type: Full-time
Benefits:
- Company pension
- Free parking
Education:
- GCSE or equivalent (preferred)
Work Location: In person
