Title: Warehouse Operative and Driver
Location: Rackheath, Norwich
Responsible to: Operations Team Leader and Operations Manager
Hours: 16-24 hours per week, flexible on days. Our opening hours are Monday to Friday 8:30am to 5:00pm (excluding bank holidays).
About us:
At Archive-Vault we provide clients with solutions for secure document storage, scanning and records management. We take a reliable, proactive, and personable approach to everything we do so we’re looking for someone who can add great value to our business.
Role overview:
Safeguarding our clients’ records is at the core of our business. We provide a professional, secure, and reliable storage, retrieval, and delivery service which helps organisations manage their information with confidence.
As a Warehouse Operative and Driver, you will play a key part in our day-to-day operations. Your role will combine hands on warehouse duties with safe, efficient driving and excellent customer service. You will ensure that items are stored, handled, delivered, and collected to the highest standards of accuracy, confidentiality, and professionalism. You will report to the Operations Team Leader for daily operations and work closely with the office team.
Requirements:
- Full UK driving license with a minimum of 12 months’ driving experience is essential.
- Ability to operate a scissor lift working platform is desirable but not essential, as training can be provided.
- Previous warehousing and/or commercial driving experience is preferred, but full training will be provided.
- Excellent verbal and written communication skills.
- A commitment to delivering excellent customer service.
- Comfortable with lifting boxes up to 20kg.
- A reliable team player with a strong work ethic, able to work independently when required.
- Highly organised with strong attention to detail, and the ability to use initiative.
Responsibilities:
- Pick, prepare and process items across all Archive-Vault sites for deliveries, client queries, or confidential destruction.
- Deliver and collect items from client premises in a professional, timely, and courteous manner.
- Build and maintain strong, professional relationships with clients during daily interactions.
- Accurately record all movement of boxes and files using the company’s Records Management Software on the handheld scanners.
- Conduct routine internal checks, including vehicles, scissor lifts, shutter doors, and general warehouse safety.
- Maintain a safe, clean, well-organised warehouse environment at all times.
- Taking a proactive approach to maximising storage capacity across all sites.
- Contribute to meeting warehouse KPI’s and general business goals.
- Assist in updating operational procedures within the Archive-Vault Operations Manual.
- Drive company vehicles safely, efficiently, and in line with company policies.
- Complete all company paperwork accurately, including pick lists, work orders, and delivery documentation.
- Maintain client confidentiality and ensure secure handling of all information.
- Support other areas of the business as required.
- Adhere to responsibilities set out in the company’s Business Management System.
- Support the Operations Team Leader where required.
Applications can be made via Indeed or directly to [email protected]. If you haven’t heard from us by Monday 15th June, please assume your application has been unsuccessful.
Pay: £13.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Licence/Certification:
- Driving Licence (required)
Work Location: In person
