Full-Time Dental Receptionist
Bushey Heath | Full time | NHS & Private Practice
We’re excited to offer a fantastic opportunity for a Dental Receptionist to join our friendly and professional team on a full-time, permanent contract.
Based in Bushey Heath, our highly recommended practice has proudly served both NHS and private patients for over 50 years. You’ll be part of a welcoming and experienced team including Receptionists, Dental Nurses and clinicians — all committed to delivering outstanding patient care. You will be highly supported by the Management team
As the first point of contact, you will be a key ambassador for our clinic helping ensure a smooth and positive experience for every patient who walks through our doors.
Key Responsibilities
- Greet and welcome patients upon arrival
- Handle incoming calls and schedule appointments using our phone system
- Verify insurance coverage and assist with claims
- Record and manage patient information, including medical history
- Keep the reception area clean, tidy, and organised
- Support billing and payment processes
- Coordinate with clinical staff to ensure efficient patient flow
- Deliver excellent customer service, addressing patient enquiries and concerns
Personal Attributes
We’re looking for someone who is:
- Adaptable and calm under pressure
- Friendly, personable, and welcoming
- Empathetic and respectful towards patients
- Highly organised and detail-oriented
- Professional, reliable, and punctual
- Eager to learn with a proactive attitude
- Confident in using phone systems and scheduling software
- Strong in both written and verbal communication
Rewards & Benefits
- No dental experience necessary – full on-the-job training provided! However, some form of administration experience will be essential.
- Blue Light Card & NHS discount eligibility
- Employee discount
- Company events
- Free on-site parking
- Workplace pension
- 28 days paid holiday
Working Hours
We are looking for a full time receptionist to cover the hours, during our opening times below.
Practice Opening Hours:
- Monday, Tuesday, Wednesday and Friday: 08.15 - 17.30
- Tuesdays: Occasionally open late until 20.00 (1 late evening every 2 months)
- Thursdays: 08.15 - 18.00
- Saturday (1 in 4): 08:45 – 13:30
Apply Now
If you're a friendly, organised, and customer-oriented individual looking to grow in a supportive and professional environment, we’d love to hear from you!
To apply:
Please submit your CV, highlighting your suitability for the role. Applications without a CV will not be considered.
**WE DO NOT OFFER SPONSORSHIP FOR THIS POSITION** - If you are requiring sponsorship, please do not apply for this role.
**RECRUITMENT AGENCIES ONLY** - we are not using agencies to advertise this position, please do not contact us regarding this role, or use us as any form of advertisement to approach candidates.
Job Types: Full-time, Permanent
Pay: From £15.00 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
